Relationship Management, Growth & Development, Client Success, Strategic Planning, Recruiting, and Community Development

• Identifies and appropriately mitigates different types of risk, such as operational, regulatory, and reputations.•Applies critical thinking skills to design and execute client solutions. • Represent the bank within the community and build over 200 or more relevant contacts.• Interact with clients to expand on existing relationships to deepen skills and independently generate revenue for the company.• Demonstrated flexibility and willingness to take on new roles and responsibilities to help with the overall operations and performance of the banking center.

• Achieved bank revenue goals through individual sales and coaching staff to drive new leads through daily customer contact opportunities• Assisted in branch monetary audits along with individual cash drawer audits• Managed and mentored the Banking Center Staff.• Effectively defined and addressed customer needs to ensure quality servicing and capitalize on opportunities for expanding and diversifying revenue channels.• Assisted in providing leadership, motivating and training employees to increase bank revenue goals along with customer performance goals