Allison Brightman Email & Phone Number

Chicago, Illinois, United States

- Direct communication efforts with customers to convey project changes and provide follow-up on open projects, cultivating effective customer relationships through open dialogue and clearly established communications channels.- Integrate new business strategy by implementing and onboarding new business processes at each stage from testing to production..

Greater San Diego Area

- Increased operational workflow by providing staffing support as a fill-in Wildlife Care Specialist across four distinct departments. - Independently managed large collections of exotic animals serving as primary animal care staff member on a designated string. - Harmonized and prioritized duties such as cleaning enclosures, preparing diets, and.

- Facilitated training for new employees to advance skills in customer support to address the diverse and unique service needs of zoo patrons. - Streamlined coordination across departments to ensure timely and effective resolution of complex and ever-evolving challenges ranging from critical infrastructure concerns to special events. - Refocused efforts to.

- Integrated organization-wide tools and platforms to ensure streamlined communications across departments.- Acted as the first point of contact for organization, answering and directing calls and visitors in a professional manner while maintaining highly sensitive and confidential information.- Created an administrative resource guide that ranged from.

Ramona, California

-Provided assistance to staff in diet preparation and exhibit maintenance for a variety of native wildlife undergoing rehabilitation. - Observed animal behavior and maintained records, noting any changes.

- Trained volunteers and improved performance through supervisory role.- Formalized knowledge-sharing paradigms within the organization, ensuring the seamless transfer of information between team members across shifts.- Enhanced animal care by performing all duties related to regular upkeep as well as monitoring and observing animals for signs of illness.

- Operationalized donor recruitment efforts in guest-to-donor pipeline for the Wildlife Conservancy.- Achieved highest donor retention status across the entire department. Maintained 90% retention more than one year after departing my role.- Analyzed and assessed strategic donor plans and communication approaches. - Researched developing science and.

Sacramento

- Represented the zoo by answering guest questions and concerns while working inside exhibits.- Assisted in diet preparation and exhibit maintenance in departments like carnivores, birds and primates.

Davis, CA

- Conducted a review of the literature on the effects of heat stress on calves under Dr. Ji, a professor in the Animal Science department at UC Davis. - Wrote a summary of my findings in laymen's terms to appeal to a wide variety of dairy farmers and other professionals.

San Diego

- Acted as an employee in providing care to 60+ kittens including feeding, enclosure maintenance and medical care.- Maintained records and communicated through a pass-down systems to coworkers following my shift.

Greater San Diego Area

- Shadowed keepers as they fed the animals and maintained their exhibits. - Observed two surgical procedures on black bears and - Prepared diets for a wide variety of animals including big cats, bears and domestic animals.- Assisted employees lead tours throughout the sanctuary.- Created a database of corporate volunteers to help bring publicity and.

San Diego

- Assisted staff in daily cleaning and lab sample processing. - Observed surgical procedures like dental extractions. - Interned over three periods (April-June 2011, April-June 2012, and June-September 2014).

San Diego

- Presented different aspects of exotic animal care such as diets and conservation to the public. - Assisted in overnight sleepovers where myself and another volunteer helped staff educate and guide visitors through different activities.

Bachelor Of Science (B.S.), Animal Science And Management

Activities and Societies: Member of Sigma Alpha Lambda, a professional agricultural society, for 3 years. Studied Animal Science and.

Education record