First Response Caseworker
CurrentProvide tailored support to address customer needs, delivering responsive services to meet both immediate and long-term housing requirements. Provide first-response support to individuals and families at risk of homelessness in South East Queensland through The Salvation Army, offering assessment, brief intervention, and referral services with a focus on securing safe, stable housing. Work closely with clients to identify needs and goals, addressing barriers to housing through case management. Collaborate with various housing services, including homelessness support, private rentals, and social housing, while ensuring customers are well-informed about available assistance options. Maintain a commitment to inclusion and respect for diverse cultures, faiths, and identities, delivering comprehensive, confidential care to all clients.