Allison Mchugh Email & Phone Number

Glasgow, Gb

Glasgow, Scotland, United Kingdom

Bath, England, United Kingdom

I am working as a business analyst analysing business operations to identify areas for improving while also learning to become a software developer.

Bath, United Kingdom

Automated multiple processes in the School of Management using Power Platform. Responsible for carrying out administrative processes for the School of Management ensuring services are efficient, effective and adapt to changing circumstances.Working with a team to develop common systems and process standardised on best practice and ensuring University regulations and procedures are adhered to.Responsible for administrative duties for the School of Management courses including maintaining and updating student records. Provide administrative support for the Directors of Studies and Director of Teaching. Processing changes in student circumstances including liaising with the Student Records Office and Student Immigration team. Monitoring and answering queries on the CRM system. Assist in organising Applicant Visit days/Open Days/Student Recruitment Events and meeting potential students and offer holders. Arranging widening participation interviews. Secretary of the SSLC which includes note taking, setting up meetings, writing the agenda, working with the student reps and committee members. Data officer for the Athena Swan committee. Working with Microsoft 365 including forms and SharePoint, PowerAutomate, SAMIS, Business Objects

Assisting in managing a portfolio of new build and traditional residential property developments across the West of Scotland ensuring a high level of service is provided to owners. Key duties include: • Overseeing all reactive and planned maintenance to common area of developments • Building strong relationships with property owners and contractors • Carrying out meetings with residents associations • Carrying out inspections at developments • Resolving any complaints • General office administration• Writing letters and creating proposed works• The use of multiple software systems including, Microsoft office, RPM & Excel

Balloch

Responsible for the running of the gallery when the manager is not there. Building relationships with clients to increase sales and working towards a target. Using a CRM database, processing sales, cash handling. Merchandising and hanging of art.

Blairgowrie

As Store Manager I was committed to running the store to the high standard of head office with great customer service being a top priority. I was also control wage costs, reduce waste and increase sales in line with maintaining food and drink quality in a hygienic and safe environment. I liaised with the store owner to ensure maximum profit and productivity from the store.• Key holder• Dealing with Orders and Deliveries• Running store to a high standard• Reducing waste• Providing the necessary coaching, support and guidance to assist staff• Opening and closing the store• Responsible for weekly stock take• Reviewing weekly income report• Improving cost of goods and labour costs• Overseeing daily operations of store• Money handling and daily banking

Blairgowrie

Bachelor’S Degree, Fine Art, 2:1

Education record