Innovative, customer-focused manager with expertise in systems, processes and creative direction to drive revenue and enhance customer loyalty. Strong understanding of Sales and Marketing functions and how Customer Service and Supply Chain Management can support overall organization objectives. Specialties:Sales & Marketing• Grew customer base by over 200%• Identified Target customers• Created campaigns• Utilized Constant Contact/Monthly Newsletters• Interact with sales reps, warehouse • Inside sales, cold calling• SEOCustomer Service• Problem solving• Phone orders• Explanation of products• Customer issuesTradeshow Planning, Preparation and ExecutionShipping and Receiving• Create Bill of Ladings• Rate Quotes• Expedite• “Big Box” Experience including Walmart, Stop&Shop, Kroger, etc.• Compliance• Scheduled ShipmentsFinance• Invoicing and Collections
Listed skills include Marketing, Customer Service, Microsoft Office, Project Management, and 16 others.