• Rescued and transported sick or injured wildlife and domestic animals to the shelter or wildlife rehabilitation.• Educated county residents regarding animal services policies and laws.• Investigated reports of animal cruelty.• Assisted police and fire rescue if animals are present on site of their calls.• Euthanized rabies vector species and wildlife animals that are sick or injured.• Took reports from county residents regarding complaints about animals, cruelty accusations, and animal bites/attacks.• Issued citations to county residents that violate the county animal policies, regulations, and laws. • Attended court to testify about the citations that we have issued.• Inspected places of business that housed animals (ex. pet stores, horse riding stables, puppy breeders, etc.) to make sure that they are following animal health and safety regulations. • Participated in public outreach by attending county events and providing interactive presentations regarding animal services procedures and laws.

• Mastered Fuel Quest software and was promoted to super user.• Meet and exceed daily order entry goals set by supervisors.• Oversee 3 temporary employees’ training, questions, and daily order entry records.• Manage out of state fuel diversions and work closely with the tax department.• Create positive relationships with other departments by providing information when needed.• Encourage open lines of communication with truck drivers regarding missing paperwork and misdelivered fuel.• Assisted department manager interviewing potential employees.

• Managed clientele relationships with net value of $100k (annually)• Created customized training plans based on client goals and timelines. Plans included behavior assessment and high level strategy outline catered to customer needs.• Provided in home pet care and maintenance for traveling clients. Experience working with high profile clients including non disclosure environments.

• Worked on a team including teachers, physical therapists, and parents in facilitating learning amongst the vision impaired students.• Nurtured relationships with parents and communicated effectively regarding sensitive information.• Modified materials such as worksheets, visual aids, testing materials, etc., to ensure students had access to curriculum.• Owned creation of in depth training manual for future paraeducators to ensure seamless transition between personnel

• Mastery of Centricity Practice Solutions software to maintain schedules, records, and notes.• Addressed patients’ questions and facilitated communication between patients and therapists. • Managed office supply ordering and procurement.• Kept up to date medical records including discharges and patient charts. • Owned patient/therapist scheduling processes.• Interacted daily with insurance providers to verify benefits and file claims accurately.

• Educated customers about featured animals and shelter programs/policies. • Documented animal health and behavior through routine interaction.• Experience with Chameleon software to manage shelter records.• Managed payment processes for front counter sales and donations.

• Maintained medical charts (dishcarges, new patients, and current). • Facilitated communication between pet owners and veterinarians.• Experience with clinic computer software for records and making appointments.• Retail experience with pet products. • Switchboard management for office staff and management.

• Initiated and implemented training protocol for new Resident Advisors (R.A.)• Conducted interviews of incoming R.A.s. • Managed campus R.A.s. including scheduling.• Assisted in mediation between residents in accordance with school policies.