Allison Roberson Email and Phone Number

Coach a team of 12 sellersDrive them to believe and execute on their full potentialBuild a diverse team that works together, and cares for one another, as they drive toward a singular goalLead the market in progressions and promotions Finished our most difficult selling year, 2020, #1 in the market and top 10 in the nation

At the time this role was eliminated, in a major company reorganization, my team was #1 in the region and #3 in the nation.Responsible for 5 Sales Managers, 60 Sales Executives, and 83 Corporate Retail StoresDrove small business results in AT&T Retail Lead small business acquisition teams Maintained strong relationships with retail leadership and our authorized retail partners Surpassed small business sales goals in retail by 10%

Earned a unique role leading two teams; one, a Retail Customer Experience Manager Team, and the other, four AT&T Retail Stores. These stores made up a high visibility district, encompassing our corporate headquarters store, and two flagship stores, often visited by senior leadership. Improved performance across the district by 77% year over year. Drove the team to lead the market in small business sales for the duration of my time in the role. Lead a unique team of Customer Experience Managers, who work to resolve high profile escalations for senior leaders in Dallas, including the Board of Directors. This level of service required poise, professionalism, tenacity, and the ability to anticipate the next steps necessary for resolution. We consistently provided an extraordinary experience at a very low margin of error.