Transition Specialist
Current• Managed a caseload of 350+ clients in various stages of the career transition process; identified individual client goals and employment barriers; advised clients on unique situations and resources - achieved a conversion rate of 33% • Developed and implemented customized job search strategies for 9 newly assigned clients weekly; increased hire rate by 30% by assessing client needs and crafting tailored resumes• Facilitated 250+ Hire Heroes USA services one-on-one in a 3-month period to include mock interviews, LinkedIn revision sessions, networking guidance, salary negotiation, resume and cover letter tailoring, and job sourcing via Google Meet and RingDNA• Provided informed mentorship related to future career planning and skill-building in support of client’s job market readiness, addressing career discovery and decision-making, experience development, personal branding, networking, and job search feedback• Interacted with clients on the phone or via email, to educate the client on effective job search techniques, improve the client’s resume, develop the client’s interview skills, and assist with job placement• Performed assessments for 280+ clients annually; developed resumes and connected job-seeking veterans and their spouses with tools vital to their job search, including career mentorship and practice interviews• Conducted personalized job search coaching to 100+ transitioning military personnel and spouses on civilian career related topics to include goal setting, resume writing, interview skills, and job search strategies leading to a 60% hire rate
