Allison Cassady Email and Phone Number

Assist remote development team(s) with projects and Procore administration as well as processing related invoicing, pay applications, AIA contracts, and Yardi job cost management.Prepare service contracts (SSA) and construction contracts (SCA or AIA) as needed.Assist with project management of tenant improvements (TI) projects. May include working with applicable parties to bid/award contracts, facilitate regular TI progress meetings, process pay apps, and function as the Project Manager for TI projects as needed.Coordinates the submittal process and maintains accurate and updated material delivery logs on TI projects to ensure all materials delivered on time. Work with development team and legal (internal and external) in preparing various agreements/contracts. Prepare and submit expense reports, code, and process invoicesAssist in the creation of Broker Agreements and Commission Payments.Assist with budgets, invoicing, tracking expenditures, etc.

Welcomed clients and guests, handled administrative tasks, scheduling, arranged lunches, organized and attended hosting events, trainings, etc.Assisted in development and implementation of new office procedures and features to enhance the employee experience, workflow and general HR duties. Oversaw varied financial documents and processed Commissions, Accounts Payable, Accounts Receivable, and updated contacts in Salesforce and other systems.Independently prioritized workload and was proficient in items such as communication management, email, calendar, social media and networking.Provided discrete and confidential coordination of sensitive company information while interfacing with all levels of departments and individuals.

Accomplished financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; initiating corrective action. Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations. Maintained building systems by contracting for maintenance services; supervising repairs. Secured property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.

Verified call routing logic for all departments from the toll free numbers and IVR to detect possible call routing failures, invalid message scripts, and ensure overall call routing efficiency. Built and managed dialer campaigns to the specifications and strategies as outlined by the leadership team. Monitored daily campaign performance to ensure inbound and outbound calls are handled properly Ensured numbers before recording/reporting results, earning a reputation for meticulous attention to detail. Demonstrated the ability to monitor day to day operations and escalate any issues to managementResponsible for recommending, supporting, and implementing departmental initiatives for both the front and back end operations.Assisted in the implantation and operation of the Aspect Predictive Dialer System from the Avaya Dialer System. Advanced knowledge of Microsoft Excel, Microsoft Word and Microsoft Access.Hired, trained, and managed a team of 20 agents.