Client Solutions Executive
• Attained over 100% quota for YTD• Generated over $64K of reoccurring revenue over the span of 4 months utilizing company resources• Collaborated with a team of 8-14 members and efficiently communicated through virtual means at all work hours (i.e. Zoom, Webex, Webex teams, text, call)• Fulfilled program’s requirements of selling their wide portfolio of products and services, some of which include internet (dedicated fiber, shared internet, DSL), phones (analog, VOIP, cellular), wireless devices (cellphones, tablets, hot spots), fleet management services (asset trackers, fleet tracker, etc.), and cyber security• Built relationships with businesses from all types of industries nationwide starting with cold calling and taking inbound calls• Learned the ins and outs of customer service and how to deal with conflicts whether with technical support, customers, or internal departments• Took on an intensive sales development program where employees attended training courses like Science of Consultative Selling, Cold Calling, How to Make Business Decisions, Value Proposition, History of AT&T, Social Connections to build a strong foundation to perform