Allison Kaplan

Allison Kaplan Email and Phone Number

Manager of Student Success @ Clark University
United States
Allison Kaplan's Location
Hopkinton, Massachusetts, United States, United States
About Allison Kaplan

I am a servant leader and facilitative leadership & development professional who drives quality while reducing costs by streamlining processes, from avoiding unnecessary overtime to integrating new technologies.As a leader, I believe giving my team the support and resources they need to thrive is the best thing I can do for any organization. One way I do that is by providing my team members with mentoring and training. But, I’m not here to do things the way they’ve always been done. When I develop pieces of training, I take the time to understand what’s working and what isn’t, so my curriculum is always evolving to meet my team’s needs.Keeping staff well-trained can be complicated and pricey. I confidently navigate reducing the time and money necessary by skillfully modernizing curriculums and efficiently planning trainings. My work is a passion, and no process is sacred. Wherever I am, I’m practicing continuous process improvement to take things to the next level. Whether I’m streamlining processes or coaching the next generation of leaders, I’m here to make a difference!Having started my career as a tutor, I keep client needs in mind no matter what I’m doing. As a director, I learned to manage a substantial grant budget while supporting diverse teams. Today, I drive leadership and education quality while supporting client, employee, and organizational needs.I love being a part of a healthy work environment, and I’m always ready to do my part in keeping it that way. Outside of work, I’m happy to dive head first into nerd culture, from board games to sci-fi flicks. Let’s connect!

Allison Kaplan's Current Company Details
Clark University

Clark University

View
Manager of Student Success
United States
Allison Kaplan Work Experience Details
  • Clark University
    Manager Of Student Success
    Clark University
    United States
  • Clark University
    Manager Of Student Success
    Clark University Sep 2023 - Present
  • Summit Educational Group
    General Manager Tutor And Teacher Services
    Summit Educational Group 2021 - Mar 2023
    Newton, Massachusetts, United States
    Manages 4 direct and over 250 indirect reports, with team hiring, training, and supervising full-time and part-time employees. Strategically hires tutors cross-trained in math and verbal subjects.Encourages internal promotion by continuously mentoring and guiding new leaders. Successfully coached 3 people into leadership roles, including 2 into director positions.
  • Summit Educational Group
    Tutor
    Summit Educational Group 2015 - 2022
    Helps students improve test scores through patient tutoring, working to build confidence and fight test anxiety.
  • Summit Educational Group
    Managing Director
    Summit Educational Group 2018 - 2021
    Newton, Ma
    Identified areas not covered in orientation by performing qualitative reviews of all materials. Developed optional training.Worked cross-departmentally to refine and improve content, using Moodle as LMS for training videos and documents.
  • Summit Educational Group
    Director Of Tutor And Teacher Services
    Summit Educational Group 2016 - 2018
    Newton, Ma
    Started diversity committee and proposed diversity training. Put in-house staff through diversity, anti-discrimination, and sexual harassment training. Facilitated diversity committee for first year, then handed off to volunteers.
  • Northern Essex Community College
    Academic Advisor
    Northern Essex Community College 2010 - 2012
    Supported students as full-time counselor, meeting one-on-one as needed. Handled case notes and degree audits. Assessed student eligibility for ongoing financial aid as part of program.Trained faculty volunteers to be advisors by walking them through processes during orientation, teaching degree auditing in 1-hour workshop.
  • Mcphs
    Tutoring Coordinator
    Mcphs 2006 - 2010
    Offered over 70 group tutoring sessions to 600 students each semester by hiring, training, and supervising over 60 peer tutors through Boston campus’s tutoring program.Created 1-credit course for students on academic probation which met once per week during lunch. Taught students time management, prioritizing, setting goals, note and test-taking strategies, and study strategies.

Allison Kaplan Education Details

Frequently Asked Questions about Allison Kaplan

What company does Allison Kaplan work for?

Allison Kaplan works for Clark University

What is Allison Kaplan's role at the current company?

Allison Kaplan's current role is Manager of Student Success.

What schools did Allison Kaplan attend?

Allison Kaplan attended The Ohio State University, University Of Massachusetts Amherst, University Of Massachusetts Amherst.

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