Allison B. Email & Phone Number

Columbus, GA, US

Columbus, Georgia, United States

TBD

Tampa And Sarasota Offices, Florida

• Identified opportunities and recommended training to address common support issues
• Responsible for creating ad-hoc training documents for specific end-user requests
• Provided one-on-one remote coaching and desk-side training
• Delivered technology-related support in multi-city firm offices

Tampa/St. Petersburg, Florida Area

• Scheduled transportation logistics, including en-route entertainment
• Delivered supplemental educational support
• Offered disciplined guidance and life lessons

Greenwood Village, Colorado

• Researched, implemented, and delegated automation process for OFAC debtor identity verification
• Drafted case-specific documents for contested cases in Colorado county and district courts
• Catalogued judgments granted and awarded into proprietary software and tracking systems
• Produced and e-filed lien documents for California, Colorado, Oklahoma, and Texas jurisdictions

Denver, Colorado, United States

• Per diem position with a start-up health and wellness company
• Maintained client database with updated client measurements to track results progression
• Addressed incoming client traffic: explained how cold laser body sculpting works
• Created and maintained corporate filings

Greenwood Village, Colorado, United States

• Created corporate entities in multiple jurisdictions to comply with the Affordable Care Act
• Coordinated signatures across multiple physicians and executives in offices located nationally
• Created a database to track the progress of entity formations

Highlands Ranch, Colorado

• Managed data conversion project from Legal Files to Legal Tracker, formerly Serengeti Tracker
• Supervised a team of interns on a data scrub conversion project
• Created and maintained customized reports built from the Legal Tracker
• Generated reports for executive review on a weekly, monthly, and quarterly basis
• Created training modules for in-house counsel
• Trained outside counsel on budget, invoice, and status update data input in Legal Tracker

Denver, Colorado, United States

• Verified proper documentation on case files for Colorado Court Appointed Counsel reimbursement
• Maintained and organized case files and calendar for client follow-up meetings
• Designed database for case, client, and billing follow-up
• Drafted pleadings and proposed Orders

Englewood, Colorado, United States

• Tracked all incoming litigation, negotiated settlements with opposing counsel, managed settlement payments
• Coordinated meetings between several call centers and corporate representatives globally
• Assisted with agency and manager licensing in all 50 states for the Denver call center
• Resolved customer concerns promptly with successful resolutions

Englewood, Colorado, United States

• Supervised teams of various sizes in Inbound Telecom and Outbound Out-of-Statute campaigns
• Created training modules on Active Listening Skills, resulting in a 15% revenue lift
• Increased personal collections by 60% within the first four months

Juris Master - Legal Risk Management, Contracting, Compliance

Certificate, Paralegal

Activities and Societies: Phi Theta Kappa

Bachelor Of Arts, Psychology