Allison Klippel Email & Phone Number

Mequon, Wisconsin, United States

Glendale, Wisconsin

Greater Milwaukee Area

Manage daily inventory, transmittal and web text content for suppliers profiles. Handle customer service issues. Maintain any changes to the contract throughout the year.

Coached and developed a team of 6 for the Mexico and Caribbean markets Maintained daily inventory, daily transmittals and supplier profile text on al of our websites and internal booking distribution systems Completed weekly and monthly stats to both our buyers and upper management Responsible for making sure all hotels were up for sale in a timely.

the Sales and Training department into our reservations department Assisted reservation sales agents on during booking situationsTrained on all new products and system enhancement Assisted leaders in developing the stats reporting system Implemented incentive programs for team members Monitored incoming calls and provided coaching and development for team.

for both our team members and external clientsGuided the travel agents on what was needed to achieve a higher commission level. Outside sale calls to the travel agent communityPromote all sales Trained both internal team members and travel agents on how to use our electronic distribution systems to increase their sales Planned all top producing travel.

Trained newly hired team members on all products and systems. Developed and implemented an 8 week program At the end of the program team members were able to take calls with little to no assistance and service our clients providing them with a positive end to end