Allison Lin Email & Phone Number

Huntington Beach, Ca, Us

- Reviewed and prioritized potential product features on a weekly basis based on customer demand and product vision- Translated customer use cases into feature requirements

- Brought rinse and repeatability, improved customer experience, and scalability to rising product demand by defining structure and repeatable tasks in the customer lifecycle into a clearly documented and organized JIRA Framework:- Collaborated with customer success managers to understand customer lifecycle and build a repeatable structure in JIRA- Held weekly scrums to maintain JIRA framework, gathering weekly milestones and risks and logging them into JIRA- Collaborated with analytical teams to build customer lifecycle metrics in Tableau for workflow analytics, including average and median times to complete epics, current progress snapshots, and historical timelines- Collaborated with technical experts to demonstrate business value of complex product capabilities to potential customers and presented deck to senior vice president of customer team

New York, New York, United States

- Played lead role in coordinating staff and management to execute ambitious reporting-overhaul project:- Synchronized staff, management, and stakeholders’ diverse perspectives into a single project vision and timeline- Ensured sufficient coverage and timely execution by assigning weekly deliverables based on member’s individual bandwidth, expertise, skill level, and interest- Led and enforced maximum efficiency of meetings through 1) clear agenda items prior, 2) close record-keeping during, and 3) definitive deliverables and deadlines after meetings- Collaborated with staff to manage timely execution of customer investments, developing expertise in payments system- Proactively examined inefficiencies and developed out-of-the-box solutions to increase speed and reduce burden and potential risks, including: tool development, new controls, amending or creating new processes- Investigated and resolved both payment system and tool-related issues, collaborating with internal staff as well as external technology teams to educate and troubleshoot complex issues- Helped develop fellow analysts’ technical skills and understanding of payment database to reduce key-person dependency risk, particularly related to critical operational tools- Actively cultivated relationships with application experts to uncover collaboration opportunities to improve performance- Maintained and repaired business tools on regular basis- Ensured excellent customer service by understanding customer needs and behaviors and effective communication:- Researched, prepared, and presented materials for customer meetings discussing account activity, issues, and solutions- Monitored inbox and phone lines, addressing diverse array of inquiries often using creative means to convey complex procedures, account activity, and concepts, such as Treasury interest calculations concisely- Independently prepared and presented regular and ad-hoc updates on customer trends and relevant global market events

Greater New York City Area

- Developed detailed insight into international central bank customers in high-risk jurisdictions' data capabilities and specific needs in relation to currency services. Worked closely with customers to develop various tools to ensure quality control of currency data submissions - Worked closely with international central bank customers, various affiliates within the Bank, and U.S. Treasury to extract and clean key data using aforementioned tools- Developed visual analytical tools in SAS VA and Spotfire to target senior stakeholders' concerns- Provided weekly updates highlighting issues based on senior stakeholders’ concerns, as well as specific chart packs to senior stakeholder’s ad hoc inquiries.- Accrued understanding of senior stakeholders’ concerns and provided regular granular-level examination of the data and alerted senior stakeholders of pertinent trends as they arose.

Greater New York City Area

- Identified and reported key trends in custodial holdings in relation to the broader macroeconomic landscape to inform policymakers of significant trends- Developed analytical Access tools using SQL and VBA to organize complex custodial holdings data for analysis on trends of interest and to strengthen daily reporting- Identified and summarized key trends in central bank custodial services in PowerPoint presentation for the annual roundtable conference on banking custodial services

Taught graduate students methods of microeconomics with an emphasis on application to public policy including:- Marginal analysis in profit maximizing price and production decisions within individual firms and how they differ in monopolistic markets, oligopolies, and perfectly competitive markets. - Determination of commodity demand and supply and the role of public policy in the presence of market failures such as negative externalities in natural resource markets.- The basic mechanisms of economic growth and the role of labor, capital, productivity, and technological innovation. - The role and effects of trade policy on employment and production in different sectors of the economy as well as the economy as a whole.- The role of policy in resource sustainability in the presence of issues such as the tragedy of the commons and public goods.- Game theory and risk analysis in investment decisions under uncertainty.

1500 Pennsylvania Ave. Washington, Dc

- Conducted research on Vietnamese economic dependency on China and opportunities for the US to strengthen economic ties with Vietnam in the context of the South China Sea conflict and TPP negotiations- Streamlined, systematized, and programmed country by country macroeconomic indicator excel chart database of the ASEAN-5 which tracked monthly, quarterly, and annual changes in real GDP growth, private consumption, investment, exports, real policy rates, inflation, government debt, fiscal balances, external debt, current account balances, foreign reserves, composition of real GDP, private credit, bank credit, and capital adequacy. Prepared trip books for senior Treasury officials summarizing these macroeconomic and financial indicators for each country including policy recommendations in response to current conditions - Prepared daily and weekly briefing memos on important updates on major changes in Vietnam, particularly regarding its credit market and relations with China, and Thailand, particularly regarding the coup and recent military actions’ effects on the overall economy. - Reviewed World Bank loans for projects in energy and resource conservation and prepared briefing memos with Treasury opinions and recommendations.My Achievements:Over the course of my internship, I completed a briefing memo for desk economists engaged in TPP negotiations which included an in-depth analysis of trade relations and investments of sectors of the Vietnamese economy most exposed and at risk to hostile Chinese actions as well as the US’s current position and key sectors and strategies to strengthen economic ties. I also re-programmed the entire macroeconomic indicator excel database to automatically update and conducted a presentation on database guidelines for daily usage. My contribution of macroeconomic and financial indicator summaries were also included in trip books used by senior secretaries during negotiations with finance ministers in Southeast Asia.

Greater San Diego Area

- Evaluated quarterly client portfolio fund performance through financial statement analysis of portfolio company trends in invested capital, returns, and market values. - Composed fund-level client deliverable reports summarizing key performance factors such as revenue, EBITDA, and comparable companies’ analysis.- Analyzed daily cash flow data between client and fund using client-specific reporting methods- Trained new interns on Excel and quarterly fund reporting.Achievements:Over the course of my internship, I have evaluated over 100 billion and million dollar client portfolio funds and composed over 50 reports. After five months of interning I was coined senior intern due to my expertise in portfolio fund evaluation and reporting and began training other interns. My work in cash flow analysis has exceeded the expectations of the position, and I began to specialize in client-specific daily cash reporting methods. I have extremely high level excel proficiency and am experienced working with large volumes of numerical data.

Singapore

- Researched the strengths weaknesses, and potential directions of Singaporean productivity measures.- Interviewed the Standards, Productivity, and Innovation Board (SPRING) within the Ministry of Trade and Industry and the Building and Construction (BCA) Ministry of National Development to understand, develop, and find improvements to current productivity measures within Singapore.- Collaborated with SPRING and BCA to find methods to improve industry reporting of productivity levels to promote clearer communication and collaboration between the public and private sector to avoid ineffective legislation due to misinterpretation of data.Achievements:At the end of my internship I compiled a presentation on the strengths, weaknesses, and further directions of Singaporean productivity measures, and argued the necessary points of collaboration between the public and private sector to foster more effective employment policy and quotas. My presentation was used in the semi-annual SBF SMEC meeting, with government agency directors, CEO’s of major Singaporean companies, panels of specialists, and the COO of the SBF present. The points of my presentation were discussed and taken into consideration for future action

- Researched economic data on Southeast Asia for a textbook manuscript to provide evidence or illustrate trends applicable to the text- Organized statistics into graphs and tables for a textbook manuscript.Achievements:I played an important role in a particular section on trends between civil conflicts and their effects on the economy by gathering lists of conflicts and identifying the varying effects of each conflict on the economy. I also made contributions in measuring changes in exports over time and conducting cross-country analysis by researching large volumes of raw data and identifying trends. I gained in-depth knowledge of the development of the eleven Southeast Asian economies and current challenges these countries face as well as factors of economic development in general. I also developed skills in international economic development-specific data research and organization.

Greater San Diego Area

- Brainstormed, planned, and executed promotional events for various start-ups.- Marketed events through weekly newsletters, twitter and Facebook posts, and other social media methods.

Fremont, Ca

- Conducted private and group swim lessons for students of all ages- Ensured swimmers' safety and cleanliness at the Club Sport pool and taught basic swimming skills to students of all ages.

Masters In International Affairs, International Economics

Career Track: International Economics Specializations Regional Specialization: Southeast Asia

Bachelor Of Arts, International Studies-Economics And Political Science; Business Minor, 3.7

Activities and Societies: Phi Beta Kappa honor society, Thurgood Marshall Provost Honors, Principal member of Christians at UCSD

High School Diploma, 3.91

Activities and Societies: Chamber Chorale, Musical Theatre

Education record

Activities and Societies: • Attended fifteen hours of intensive Bible-study courses and volunteered in nine hours of college student.