Allison Alper Email & Phone Number

I am at my best when using my hybrid skillset of technical and business knowledge to bridge the gap between Business and IT customers. Implementing new applications and features, training users on products, designing new solutions, and proactively identifying and resolving issues to provide the best user experience to my customers are a few areas in which I excel at. I am able to relate to Business customers on a non-IT level, demonstrating the benefits and values of a solution, all while partnering with development teams to create the best version of the application based on customer feedback and Business Objectives. I bring 20 years of experience in IT, project management, business systems analysis, compliance and audit, and most recently, cyber security, with specific focus on leveraging technology to engage with customers, enhance their experience with applications, and drive success with impactful results for both the customer and my team. I am a quick and efficient learner, who consistently demonstrates outstanding prioritization, organization, time management, and multi-tasking skills, even in stressful, highly visible circumstances. I have a positive mindset and bubbly personality: one that appeals to customers as friendly, welcoming, and trustworthy. I have worked in all industry segments: higher education, government contracting, public and private corporations, thus making me highly adaptable to a diverse portfolio of customers and environments.

Listed skills include Sdlc, Business Analysis, Software Documentation, Management, and 46 others.