I was born in Colombia, raised in New York city and lived there for over 9 years. I am a professional with a bachelors degree in Marketing and International business. I have worked 3+ years as an customer service representative, home based job for american companies, bilingual Spanish and English. I handle incoming calls of customers with questions, complaints, and took orders. Also made out bound calls to follow up on orders with suppliers. For a year I helped in staff quality monitoring calls and live chats, and I also handled emails and live chat simultaneously. I have worked with programs such as Oracle, Asana, Live Person, Ring Central, Zoiper and Bria. I have experience as an administrative/Marketing assistant for a licensing company. I have also done a 6 month internship in India as a marketing trainee. I am a very enthusiastic person, who is very committed to her work. I bring happiness and joy into everything I do or ask to do. I am organized, punctual, reliable, hard working and fast learning. I hope I am given the opportunity to show my skills and work ethic.