Allison Patterson

Allison Patterson Email and Phone Number

Senior Manager Learning and Development @ Connor Group
Williamsburg, VA, US
Allison Patterson's Location
Williamsburg, Virginia, United States, United States
Allison Patterson's Contact Details

Allison Patterson personal email

n/a
About Allison Patterson

A creative visionary with a continuous improvement mindset and a love for learning! On a day-to-day basis I get to help my clients elevate their people to be the best versions of themselves; to help optimize business processes; and design learning solutions that drive engagement, improve retention, and enable business strategy.

Allison Patterson's Current Company Details
Connor Group

Connor Group

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Senior Manager Learning and Development
Williamsburg, VA, US
Website:
connorgp.com
Employees:
828
Allison Patterson Work Experience Details
  • Connor Group
    Senior Manager Learning And Development
    Connor Group
    Williamsburg, Va, Us
  • Connor Group
    Senior Manager Learning & Development
    Connor Group Sep 2023 - Present
    Utah, United States
    Connor Group is a specialized professional services firm of Big 4 alumni, and industry executives and technology architects. Our team of highly experienced professionals assists financial executives with their most complex business needs, including Accounting Advisory, Digital Solutions, Financial Operations, IPO, M&A, and Managed Services. My role is to lead, develop, and enhance the firm’s learning and education programs and infrastructure.
  • Baker Tilly Us
    Senior Learning Manager
    Baker Tilly Us Oct 2021 - Jun 2023
    Remote
    Work with senior Industry leaders to develop a learning strategy and curricula roadmap that enables the business's strategy across 30+ industries.- Designed a four-level badging program with 16 industry-specific tracks that develop industry acumen, cultivate Value Architect behaviors, and allow for alternative career paths that encourage employees to explore and specialize in a specific industry.- Planned and delivered one full day of the content of a 2.5-day conference for 2700 managers and above to teach the why, what, and how of leading with Industry. This included scripting the general sessions, panel interviews, and presentations and designing interactive breakout sessions that used Human-Centered Design to understand real client problems and craft creative solutions. This session resulted in booked business that created a 43% ROI.
  • Thomas Nelson Community College
    Program Coordinator, Adjunct Faculty - Workforce Development
    Thomas Nelson Community College Aug 2017 - Jan 2022
    Williamsburg, Virginia, United States
    ChefsGO is a self-funded workforce development program that provides an accelerated and affordable culinary arts education to adult students of all ages and helps fill vacant positions with quality trained help for the participating restaurants. The 13 weeks of intensive classroom and lab training teach the trade fundamentals. Following that, students were placed in a 13-week mentorship with a Williamsburg area Chef. • Coordinated and co-instructed an annual cohort of 15 adult learners • Developed curriculum; prepared class sessions; secured sponsors, donations, and scholarships; produced marketing comms plan and materials; coordinated Chef instructors, enrollment, logistics, and budget.• Utilized a flipped classroom approach and created eLearning modules in Canvas LMS to deliver lecture content prior to lab classes.• In 2019, ChefsGO won a Community Economic Development Award (CEDA) that recognizes communities' best practices and exceptional contributions for efforts in business retention and expansion, business recruitment, community development, and community involvement.
  • Accttwo Shared Services
    Head Of Learning & Development, Center Of Excellence
    Accttwo Shared Services Jun 2020 - Oct 2021
    Houston, Texas, - Remote
    AcctTwo (acquired by Baker Tilly) was the #1 Sage Intacct Partner and provided Technology, Professional Services/Consulting, and Business Process Outsourcing to transform clients' businesses. • Supported the organization's strategy by collaborating with stakeholders to identify gaps and create solutions addressing leadership, soft and technical skills, DE&I, DISC, and onboarding.• Worked with our HRBP and leaders across the organization to build a leveled competency model/skills matrix for each role.• Administered Cornerstone on Demand- Performance & Learning Management (LMS) and managed the implementation and migration to Bridge Performance and Learning Experience Platform (LXP) to track skills inventory, identify gaps, and use AI to suggest learning content.• Created a template for monthly 1on1s and designed a goal-setting process that aligned individual goals with team and company objectives. Enabled a coaching culture, elevating managers from task drivers to coaches seeking to develop individuals and propel their teams.• Designed digital learning assets in Articulate 360 (Rise, Storyline), PowerPoint, Vyond, Camtasia, and Audacity.• Prepared learning assets in various modalities: video tutorials, eLearning, Instructor-Led (ILT), Virtual Instructor-Led (VILT), blended learning, job aids, QuickStart Guides, and User Manuals.• Applied adult learning theories and practiced Instructional Design methodologies such as ADDIE/SAM, Bloom's, Kirkpatrick's.• Ensure all applicable courses and training meet requirements set forth by the State Boards for Public Accountancy (TSBPA, NASBA) for CPE program sponsors.
  • Accttwo Shared Services
    Instructional Designer & Trainer, Center Of Excellence
    Accttwo Shared Services Feb 2020 - Jun 2020
    Remote
  • Workmerk
    Vp Of Learning & Development And Technology Solutions
    Workmerk Mar 2017 - Aug 2020
    Philadelphia, Pa - Remote
    -Helped to launch the new company (WorkMerk formerly The Hub) and architect the technology around the new concept.-Rebuilt the company's technology infrastructure following the separation from The Hub/Convene (Salesforce CRM, Ring Central, Conga Composer, and Sertifi).-Implemented and administered (2) Learning Management Systems (LMS).-Worked with clients to optimize their onboarding, training, and retention strategies through engaging and interactive eLearning and mobile applications that remind, reinforce, and reward.-Used Articulate Storyline, Vyond, Adobe, PowerPoint, and a variety of other tools to create eLearning courses, Microlearning modules, product explainer videos, and product/services demos.-Followed instructional design best practices using the ADDIE model to deploy solutions.-Consulted with potential and existing customers to identify their pain points and develop solutions that exceeded their expectations.-Developed a core library of 24 soft skill courses in 6 weeks.-Managed a team of instructional designers.-Developed and executed an L&D strategic plan for both our internal and external customers.-Created standard operating procedures, master services agreements, and statements of work.-Worked with DevOps to identify new features and prioritize product roadmap.-Created company product sheets, product videos, and training materials to educate internal and external audiences.
  • Force Solutions Llc
    Owner, Consultant, Solution Architect
    Force Solutions Llc Feb 2017 - Feb 2020
    Williamsburg, Virginia, United States
    Started my own consultancy helping small to mid-size businesses (SMBs) optimize their end-end tech stacks and streamline business processes.• Managed and supported (9) full-cycle implementations of Salesforce.com Enterprise Edition.• Managed 300+ users with various profiles and permission sets.• Implemented new functionality, features and integrated 3rd party applications to improve business processes.• Developed custom reports and dashboards and performed data analysis and audits.• Proficient in creating custom objects, using validation rules, workflow, and Process Builder to maintain data integrity and optimize efficiency. • Performed data cleansing, mapping, and migrations using Data Loader and advanced Excel functions.• Provided ongoing support, generating monthly recurring revenue with a Virtual System Admin service.
  • Convene Meetings
    Director Of Systems
    Convene Meetings Feb 2016 - Feb 2017
    New Yor, Ny - Remote
    Following the acquisition of The Hub by Convene, merged two companies together (12 entities) from a systems perspective with a focus on Salesforce and Intacct ERP as well as multiple 3rd party applications.
  • The Hub Centers For Meeting And Collaboration
    Director Of Operations
    The Hub Centers For Meeting And Collaboration Jan 2013 - Feb 2016
    Philadelphia, Pa
    Reported directly to CEO & COO - Oversaw 4 conference centers, and led 5 departments: Operations, Technology, HR, Accounting, and Facilities. Financial: Responsibilities included CapEx planning, creation, and monitoring of budgets and P&Ls, served as a backup to our staff accountant for accounts payable/receivable. Designed and managed the custom integration between Intacct (accounting system) and Salesforce (CRM). Established all accounting standard operating procedures.IT: • Implementation, customization, administration, and training of all company software systems to include: People Matter (HR), Intacct (Accounting), Delphi.fdc on the Salesforce platform (CRM), Bar Cloud (Audio Visual Asset Management), Treeno (Cloud Storage) Microsoft 365 (Email, MS Suite), Merchantlink (Credit Card Virtual Terminal) Sertifi (Digital Signatures and Credit Card processing), Revel (POS and Food Inventory), Social Tables (Event Diagramming), and Unifocus (Customer Survey)• Manage all employee computers and system access to include computer imaging, set up of new employees, and termination of employees in all company systems.HR: Provided direction to HR Generalist for all recruiting, hiring, discipline, terminations, and employee events. Created company policies.• Restructured all job positions, descriptions, titles, salary ranges, and reporting structure in 2013.• Reduced employee turnover by 45% from 104.9% in 2012 to 59.7% in 2014.• Implemented PeopleMatter HR software, automating the employee lifecycle from candidate management, onboarding, and training, through separation.• Mitigated company exposure by creating policies where none existed and established an annual policy review.
  • Kingsmill Resort
    Director Of Event Management
    Kingsmill Resort May 2011 - Jan 2013
    Williamsburg, Va
    Oversaw Catering Sales, Conference Services, Destination Services, Banquets, and Audio Visual with financial responsibility for 3 P&Ls and a staff of 60.- Planned and executed all events and catering for the LPGA Kingsmill Championship Golf Tournament.- Planned events for the Democratic Caucus and the White House.- Handled 35 full-service weddings per year, Increased wedding revenue by 20% over 2011 with the same number of weddings.- Planned events of up to 800 people. Planned weddings up to $150K and corporate events up to $450k.
  • Kingsmill Resort
    Director Of Food & Beverage Operations
    Kingsmill Resort Mar 2010 - May 2011
    Williamsburg, Virginia, United States
    Oversaw the front of the house operations of 11 outlets to include 4 restaurants, 2 bars, coffee shop, Room Service, golf course snack shop, golf course "On A Roll" carts, and pool. • Financial responsibility for 13 P&Ls and staff off 100 off-season and 300+ in season.• Led recruiting for 200 seasonal workers annually, and organized an annual job fair.• Worked with General managers of each restaurant to standardize training guides for each outlet.• Implemented and Instructed food & beverage onboarding which included TIPS, ServSafe, Micros POS customer service training, and Preferred Hotels standards.
  • Kingsmill Resort
    Banquet Manager
    Kingsmill Resort Apr 2006 - Mar 2010
    Williamsburg, Virginia, United States
    • Developed a banquet training program that included hands-on classroom training, 5-day job shadowing, topic checklists, train-the-trainers, supervisor training, quarterly refreshers, and “Banquet Olympics” an annual team-building event.• Improved employee opinion survey scores in the year following the launch of the banquet training program (went from lowest-scoring department to top!)• Instruct ServSafe Food Safety classes, 8-hour in-person training, and certification by the National Restaurant Association.

Allison Patterson Skills

Event Management Food And Beverage Hotels Hospitality Food Restaurants Hospitality Management Event Planning Outlook Customer Service Salesforce.com Salesforce.com Implementation Delphi.fdc Delphi Conferences Hiring Resorts Budgeting Meeting Planning Intacct Sertifi Software Implementation Software Project Management System Administration Kronos

Allison Patterson Education Details

Frequently Asked Questions about Allison Patterson

What company does Allison Patterson work for?

Allison Patterson works for Connor Group

What is Allison Patterson's role at the current company?

Allison Patterson's current role is Senior Manager Learning and Development.

What is Allison Patterson's email address?

Allison Patterson's email address is ad****@****cox.net

What is Allison Patterson's direct phone number?

Allison Patterson's direct phone number is +126756*****

What schools did Allison Patterson attend?

Allison Patterson attended Johnson & Wales University, Johnson & Wales University.

What skills is Allison Patterson known for?

Allison Patterson has skills like Event Management, Food And Beverage, Hotels, Hospitality, Food, Restaurants, Hospitality Management, Event Planning, Outlook, Customer Service, Salesforce.com, Salesforce.com Implementation.

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