Allison Plum Email & Phone Number

Kansas City, Mo, Us

• Assisted in Creation & Management of Project Implementation Change Advisory Boards. Projects reviewed in the advisory boards included Cerner Millennium Upgrades, Oracle Upgrades and Oracle Database Migrations to alternate operating systems.• Harvested Best Practices and Lessons Learned from Project Reviews and Implemented into Standard Project Work Plans and Documentation.• Improved Project Delivery through the Closed Loop Problem Management Process. This included identifying root cause of issues encountered during project delivery and working to implement correction to prevent recurrence of issue.• Executed Programs Derived from Annual Organizational Imperatives. Programs included client optimization and performance evaluation for all Remote Hosted Clients, organizational workplan centralization, and design of a tool used during project go lives for communication, issues tracking and collection of event timing.• Managed CernerWorks Tech Goals Process. • Developed and maintained relationships with cross organizational teams.• Participated in Project Management Office Initiatives including Participation in Project Checkpoint process to ensure project plans were meeting organizational requirements, Project Plan and Project Playbook management and updates.

 Developed and implemented marketing plans for updated methodology releases Created & delivered knowledge transfer sessions for Cerner Associates on methodology content and tools Lead and facilitated methodology team meetings Assigned team member responsibilities and drove timelines  Defined methodology tool enhancements based on end user feedback  Worked with cross-functional teams to create and update Cerner’s Implementation Methodology Awarded “Best Contribution to Cerner Knowledge Capital” in 2001 (Team Award)

 Installed and configured Oracle and Cerner client/server software at Cerner client sites Performed Troubleshooting on system and performance issues Lead 5 day technical workshop for each client System Manager, Workgroup Administrator and Database Administrator Taught 3 week Jumpstart program to newly hired System Engineer Supported client technical team from software installation to production usage