Allison Rivkin

Allison Rivkin Email and Phone Number

Customer Success I Relationship Management @ CampusGuard
chicago, illinois, united states
Allison Rivkin's Location
New York City Metropolitan Area, United States
Allison Rivkin's Contact Details

Allison Rivkin personal email

n/a
About Allison Rivkin

Allison Rivkin is a Customer Success I Relationship Management at CampusGuard. She possess expertise in lead generation, crm, market research, leadership, sales and 16 more skills. Colleagues describe her as "I had the pleasure of working with Allison for close to 5 years. Her work ethic and persistence in managing client relationships of all sizes makes her a great addition to any customer-facing business team. Allison responds readily to any given task and collaborates effectively with all personalities. She has proven herself as invaluable in highly stressful situations, always finding a way to get results and keep the client happy. Allison has a well- rounded understanding of technology, and will be a great addition to any company seeking a client engagement professional." and "Allison performed the critical role of Client Service Manager at LeadBridge. She continually delivered results,often going above and beyond to meet deadlines and client expectations. Her detail-oriented was invaluable in a very fast-paced environment, and her enthusiasm and positive attitude made her a pleasure to work with."

Allison Rivkin's Current Company Details
CampusGuard

Campusguard

View
Customer Success I Relationship Management
chicago, illinois, united states
Website:
campusguard.com
Employees:
28
Allison Rivkin Work Experience Details
  • Campusguard
    Senior Customer Relationship Manager
    Campusguard Aug 2023 - Present
    New York, United States
    CampusGuard is a cybersecurity firm focused on campus-based organizations including higher education, healthcare, and state and local government. CampusGuard assists organizations in achieving compliance with the NIST 800 Series, ISO 27000 and COBIT Information Security Standards, Payment Card Industry Data Security Standard (PCI DSS), Gramm Leach-Bliley Act (GLBA), NACHA/ACH, Health Information Privacy and Accountability Act (HIPAA) & HITECH, General Data Protection Regulation (GDPR), Family Education Rights & Privacy Act (FERPA), Fair and Accurate Credit Transaction Act (FACTA) Red Flags, Defense Federal Acquisition Regulation Supplement (DFARS), and Limited Access Death Master File (LADMF).
  • Pipelineiq
    Vp, Account Intelligence Programs
    Pipelineiq Nov 2022 - Aug 2023
    Led client onboarding, project management, and program development. Collaborated with other members of the leadership team on strategic direction and service delivery, ensuring project alignment and quality for all client engagements. Developed custom ABM programs and deliverables to provide strategic insights and prospect intelligence for enterprise sales and marketing teams at large technology companies.
  • Campusguard
    Manager, Customer Relationship Management Team
    Campusguard Oct 2021 - Oct 2022
    New York, United States
    Managed a dedicated team supporting 300+ customers. Oversaw team revenue reporting, goal setting, development, onboarding, and alignment with overall company strategies. As a member of the CampusGuard Management Team, acted as a liaison between leadership and Customer Relationship Managers, and worked closely with Information Security Services to ensure superior customer engagement and support.
  • Campusguard
    Senior Customer Relationship Manager
    Campusguard Jul 2019 - Oct 2021
  • Campusguard
    Customer Relationship Manager
    Campusguard Sep 2015 - Jul 2019
  • Leadbridge
    Client Services Manager
    Leadbridge Feb 2011 - Aug 2015
    Greater Boston Area
    Managed enterprise account programs and collaborated with software sales executive teams to align customer intelligence goals and identify new pipeline opportunities. Acted as a liaison between clients and the internal account analyst team and led day-to-day operations, including process development, project management, solution training, and client onboarding. Played numerous roles as an individual contributor and manager during LeadBridge’s rapid growth period, contributing to three Inc. 5000 awards and two Boston Business Journal’s “Fastest Growing Private Company” awards.
  • Banknewport
    Marketing Coordinator
    Banknewport Jul 2009 - Feb 2011
    Rhode Island, United States
    Involved in all aspects of bank advertising and marketing, including the production of television, radio, and print media, in-person/branch event coordination, and public relations efforts. Led event marketing efforts and developed marketing programs for top customers while managing profitability monitoring software and CRM. As a member of the Top Customer Steering Committee, facilitated website updates and collaborated with external agencies on site enhancements. Created company communications on marketing initiatives, non-profit involvement, and new products, and represented the Marketing & Communications department on the Disaster Recovery/Business Continuity Committee.
  • Wells Fargo
    Senior Credit Manager
    Wells Fargo Dec 2007 - Jul 2009
    Greater Boston Area
    Marketed and sold financial services products, including home, auto, and personal loans, while maintaining and updating the client management database and developing client portfolios. Consistently exceeded quotas and achieved Top Performer status for the division.

Allison Rivkin Skills

Lead Generation Crm Market Research Leadership Sales Cold Calling Social Media Social Media Marketing Microsoft Office Microsoft Excel Powerpoint Client Services Relationship Management Project Management Account Management Cross Functional Team Leadership Customer Relationship Management Payment Card Industry Data Security Standard Management Customer Service Business Development

Allison Rivkin Education Details

Frequently Asked Questions about Allison Rivkin

What company does Allison Rivkin work for?

Allison Rivkin works for Campusguard

What is Allison Rivkin's role at the current company?

Allison Rivkin's current role is Customer Success I Relationship Management.

What is Allison Rivkin's email address?

Allison Rivkin's email address is ar****@****ard.com

What schools did Allison Rivkin attend?

Allison Rivkin attended Marist College, Roger Williams University.

What skills is Allison Rivkin known for?

Allison Rivkin has skills like Lead Generation, Crm, Market Research, Leadership, Sales, Cold Calling, Social Media, Social Media Marketing, Microsoft Office, Microsoft Excel, Powerpoint, Client Services.

Who are Allison Rivkin's colleagues?

Allison Rivkin's colleagues are David G., Dawn Taratuski, Shoshone Cobb, Katie Johnson, Kathy Staples, Andy Grant, Kyle Smith.

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