•Assisted in developing a strategic roadmap for the second half of 2023 emphasizing on areas of opportunities that competitors were emphasizing on, and where Wayfair could grow.•Analyzed competitor’s websites and gathered insights and reported how merchandizing strategies shape different brand personalities through spreadsheets as well as PowerPoints. •Highlighted gaps in assortment weekly, as well as flagged any problems with product pictures and names listed on the explore page. •Attentively updated a spreadsheet identifying high grossing products that were out of stock, and which variations of said product relating to size, color, material etc. •Sat in on supplier meetings to get a firm handle of how to form business relationships as well as negotiate deals to propose the best partnership for both teams.

•Researched competitors and implemented SWOT and PESTLE analysis to interpret findings.•Responsible for all communication with club members, social media content, website content.•Collaborated with club General Managers in creating promotional advertisements to heighten member interest.•Developed client service skills by engaging with members in a friendly and positive manner.•Executed club controls and procedures to track and charge use of club services.