Allison Ybarra Email & Phone Number

Sacramento, California, United States

Sacramento, California, United States

∙Effectively addressed customer inquiries, concerns, and requests related to point-of-sale hardware, demonstrating a diligent understanding of over 25 software and over 45 hardware product intricacies∙Drove operational excellence in managing hardware returns and replacements, delivering a seamless and customer-centric resolution experience. ∙Expertly underwrote leasing applications, conducting in-depth analysis of documentation and risk factors to make strategic and well-informed underwriting decisions.∙Leveraged Salesforce on a daily basis for the effective management of 1,000+ client accounts, utilizing the platform to streamline operations and enhance customer relationship management.∙Facilitated collaboration with cross-functional teams to navigate complex challenges associated with client orders and facilitated a streamlined and efficient improvement of internal processes.

Sacramento, California, United States

∙Expertly facilitated inquiries and provided comprehensive information on available office spaces, services, and amenities to both small and large-scale companies. Demonstrated a deep understanding of Regus offerings and effectively supported clients in finding tailored workspace solutions that align with their business needs.∙Nurtured positive relationships with a portfolio of 150+ clients, addressing their needs and concerns promptly to uphold an exceptional level of customer satisfaction.∙Efficiently managed meeting room bookings, overseeing the seamless coordination and accurate setup of meeting spaces and offices to create optimal environments for successful business interactions.∙Strategically organized and promoted community events, fostering an environment that enhances networking and collaboration among clients.

San Juan Capistrano, California

∙Provided superior customer service while coordinating inquiries, reservations, and vehicle rentals to ensure a positive experience throughout the rental process∙Participated actively in the Management Trainee program, completing various training modules and engaged in continuous learning to enhance knowledge of industry trends, company policies, and best practices∙Promoted rental services and upsold additional products and services to exceed monthly sales targets∙Demonstrated adaptability and problem-solving skills in a fast-paced, customer-centric setting

Chico, California

An honors society based on academic progress. This includes attending a training leadership day, speaker broadcasts, and weekly meetings on how to become a successful leader.

Chico, California Area

∙Assisted students with inquiries related to financial aid programs, scholarships, and application processes∙Provided detailed and accurate information regarding eligibility criteria, documentation requirements, and disbursement procedures∙Entered and updated student information in the financial aid system accurately and efficiently

Mission Viejo, California

Demonstrated strong leadership by overseeing daily operations, ensuring exceptional customer service, and fostering a positive team environment, contributing to the overall success and efficiency of the restaurant

Bachelor'S Degree, Business Administration And Management

Activities and Societies: Sigma Alpha Pi; The National Society of Leadership and Success Member

Associate'S Degree, Business Administration And Management