Alliyah Bolden Email & Phone Number

New York, United States

New York, New York, United States

Maintain an exceptional customer experience at every touch point of the client's experience in thestudio, while having strong focus on maximizing retail potential and client retention• Responsible for selling the brands’ unique offerings, workouts, homecare products, and maintaining.firm understanding of all, as they become updated with company business.• Demonstrate the ability to attract and entice customers with effective retail theater, incorporating theclient journey & brand story• Confidently answer all client inquiries regarding Face Gym workouts, while communicating accuratecontraindications to clients at point of booking• Coordinate smooth running of daily business, while effectively communicating the companycancellation and lateness policy to clients, and appropriately enforcing as necessary, with tact andprofessionalism• Manage customer complaints with confidence, and overcome selling challenges, both in the studio andover the phone• Ensuring the front desk and workstations are clean according to Health & Safety guidelines and stocked.with the products and tools/equipment necessary to carry out all Face Gym services and job tasks• Communicate effectively and professionally with all the whole team throughout the day and day-today handover, making the team aware of any challenges may arise.• Demonstrate full proficiency of Zenoti system booking system, and all operating point-of-sale systems,registers and card machines• Work to support management by through necessary cover across studio locations, when necessary, tofurther support the brand and drive the business forward• Portray a professional image at all times, ensuring high-standard representation of the brand, andconsistently maintaining a positive demeanor while engaging with all stakeholders

New York, New York, United States

Leading by example with coaching, mentoring skills and modeling behaviors that the sales team needs to demonstrate in order to provide inspirational, authentic personalized customer service.Develop strategies to grow the business by leveraging client loyalty programs, events, product knowledge, services, and moreForecast sales and payroll with your district manager to drive store resultsMaintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goalsBuild a coaching culture in your store where everyone is recognized for their success and given feedback on areas to growImplement, support, and drive all operational initiatives to ensure store profit and efficient process

Scarsdale, New York, United States

Develop strategies to grow the business by leveraging client loyalty programs, events, productknowledge, services, and more• Forecast sales and payroll with your district manager to drive store results• Maintain optimum store staffing levels to deliver an exceptional client experience while adhering tobudgetary goals• Build a coaching culture in your store where everyone is recognized for their success and given feedbackon areas to grow• Oversee all product training in your store while building a team with advanced product expertise• Recruit, interview, and attract top talent in addition to providing succession and development plansfor your team• Implement, support, and drive all operational initiatives to ensure store profit and efficient processes

New York, New York, United States

The ability to provide inspirational, authentic and personalized customer service • business planning experience including setting sales and customer service targets, sales analysis and staff scheduling • retail operations experience including inventory and facilities management and cash reconciliation • Proven track record of leading a team to achieve sales and customer service targets • Experience of creating and executing in-store events

New York, New York, United States

• Assist clients with online reservations as well as ensuring walk-in clients get checked into the serviceappointment of their choice• Manage, track, and confirm sign-ups for existing and future appointments and classes• Ensure every client who has engaged with a beauty studio service receives the proper education andinformation defined by Sephora's in-store services guidelines• Provide courteous, knowledgeable service to clients; determine their needs and suggest products tomeet those needs• Maintain accurate tracking and analysis to help drive Beauty Studio sales and exceed company goals

New York City Metropolitan Area

• Responsible for opening back door of store for deliveries• Set the tone on stage by keeping cast members motivated and handle any client or brand issues.efficiently and effectively• Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store.• Stocked and replenished merchandise according to store merchandising layout.• Checks items received against shipping invoice to ensure the shipment is accurate.• Organizes inventory in the stockroom.• Replenishes stock on the sales floor as needed.• Places orders for supplies.• Answers customer and sales associate questions about available items in stock.• Retrieves items from stockroom at customer request.• Places special orders for customers when necessary.• Assists managers and associates in preventing theft and maintaining proper inventory.• Pulls defective or expired items from shelves.• Packs up defective items or overstock and arranges for the return shipment.• Observes proper safety procedures in the stockroom, particularly when lifting and moving heavy items.• Reports issues or problems to inventory manager or store manager.• Assists in cleaning up the store and stockroom during closing shifts.

New York, United States

Educating clients on frangrance notes, scent families and categories that would work best with each client's lifestyle! Being a keyholder also included and not limited to, opening and closing store with or without manger present, Stocking product shelves, inventory counts and visual resets.

Aesthetician/Esthetician And Skin Care Specialist

A trained technician specializing in skin beautifications.

Associate'S Degree, Registered Nursing/Registered Nurse