Short-Term Housing Specialist
CurrentThe two primary responsibilities of my role are providing ongoing case management for CAP clients on 2-year housing vouchers and managing rental assistance applications. In this role, and through previous experience in outreach and research, I have developed a working knowledge of programs across CAP and resources across the city, including tenant-organizing, food, and legal services, so I can make apt referrals for my clients and be a resource for my team. I work alongside other members of clients’ support teams to facilitate good communication among service providers and proactive care for clients. I work with clients to encourage self-protection skills like record-keeping and self-advocacy. I develop clear procedures for communication and task management to ensure that clients are getting the most consistent and honest service possible.