Alejandra M. Castillo Email & Phone Number

Rochester, New York, United States

Rochester, New York, United States

Processing resident recertifications to determine housing eligibility, while maintaining high data entry accuracy, PPI confidentiality, and compliance to Affordable Housing laws and Conifer standards of operations.Managing multiple property assignments with proper organization processes for digital and physical file synchronization and consideration for respective guidelines. Additionally composing, updating, and maintaining records for lines of correspondence, memos, and faxes.Utilizing YardiVoyager, AdobePro, Microsoft Office, and office operational equipment to provide the department with administrative and instructional support.

Rochester, New York, United States

Enhanced store traffic and market success via outbound calls through product and service plan recommendations.Drove sales force effectiveness by pursuing distributed leads to ensure ongoing support and follow-up correspondence to customers. Seamless customer engagement facilitated through handled inquiries, adherence to scripts, and organizing in-store appointments.

Reading, Pennsylvania, United States

Supported peers in the Albright community in preparing themselves for current and future work/internships.Contributed to projects and events with the ELCDC team and fellow peer educators to motivate students to engage with and learn about the opportunities, support, and resources available to them.

Pennsylvania, United States

Fulfilled sales associate duties through direct contact with customers, including processing sales, placing orders, maintaining up-to-date customer information, and managing rentals.Maintained store, system, and website organization through inventory management, receiving and restocking products, and ensuring product information is updated.

Rochester, New York, United States

Youth group working towards the prevention of unintended pregnancies and STI’s in the community, as well as spreading awareness for community issues, such as domestic violence.Taught one-on-one lessons about the proper prevention of STIs and pregnancies, participated in weekly meetings to discuss community outreach, worked in various community and volunteering events, and attended seminars to meet with other youth leader groups and learn about sexual education.

Unfinished - B.S. In Accounting-Economics-Finance W/ Financial Analyst Track

Activities and Societies: Financial Wellness Center Albright Honors Program Albright PICPA Student Ambassador

High School Diploma

Activities and Societies: Student Government Class Representative Arcadia's Student Representative at District and School Administrative.