All aspects of the training world – One to One – Identifying specific needs and tailoring sessions to meet objectives. Group Training – presenting the information to a varied group, giving each delegate a full understanding of the system. Helping to prepare training materials and documentation.Training many different systems including – Opera V3, 4 & 5, Horizon, BOSS, FOLS & FidelioWorking for some of the UK’s biggest hotel brands including – Thistle, Principal Hayley, Ramada… Show more All aspects of the training world – One to One – Identifying specific needs and tailoring sessions to meet objectives. Group Training – presenting the information to a varied group, giving each delegate a full understanding of the system. Helping to prepare training materials and documentation.Training many different systems including – Opera V3, 4 & 5, Horizon, BOSS, FOLS & FidelioWorking for some of the UK’s biggest hotel brands including – Thistle, Principal Hayley, Ramada Jarvis, Accor & Travelodge.Other roles within my current position include – Helping with New Hotel Openings, ensuring the opening goes to plan. Assisting with any needs the hotel may have. Testing Equipment and Systems. This includes new POS Systems and New Internet sites. Show less

Lead Installer on Project for Micros Fidelio.Working on the Opera roll out within Marriott Hotels. Leading a team of 3 at sites during the cutover period. Ensuring the system has been successfully installed, the switch between the two systems is complete and supporting the hotel through the first week of being live with the new system.Certified PMS Micros FidelioCertified Marriott Installer

Daily management of Events, Ensuring that all of the Conference needs where attended too. Ensuring clear lines of communication between Event Orgainsers & Hotel team are in place.Staff Supervision, Leading a team of between 3 and 50 per shift, delegating tasks to ensure all operations needs are adhered too.Training, Within the department providing training to new associates, through their 90 probation period. Also for all members of staff training and encouragement of… Show more Daily management of Events, Ensuring that all of the Conference needs where attended too. Ensuring clear lines of communication between Event Orgainsers & Hotel team are in place.Staff Supervision, Leading a team of between 3 and 50 per shift, delegating tasks to ensure all operations needs are adhered too.Training, Within the department providing training to new associates, through their 90 probation period. Also for all members of staff training and encouragement of Passports to success.Payroll – Weekly Payroll entry, ensuring all holidays and sickness has been recorded, and cross charging hours for associates working in/from other departments Show less

Hourly associates Schedules, ensuring all shifts are covered, forecasting business needs.LMS, Schedule Input & Punch Edits Payroll -Weekly Payroll entry, ensuring all holidays and sickness has been recorded, and cross charging hours for associates working in/from other departmentsInvoicingOrderingManager of Golf Grille – An outlet of the hotel not on the resort site itself. Managing the weekly running of the department, schedules & Payroll.Staff… Show more Hourly associates Schedules, ensuring all shifts are covered, forecasting business needs.LMS, Schedule Input & Punch Edits Payroll -Weekly Payroll entry, ensuring all holidays and sickness has been recorded, and cross charging hours for associates working in/from other departmentsInvoicingOrderingManager of Golf Grille – An outlet of the hotel not on the resort site itself. Managing the weekly running of the department, schedules & Payroll.Staff developmentTrained within all 6 F&B Outlets Show less