Allyssa B. Email & Phone Number

Houston, Texas, United States

• Provide input to project plans to achieve performance-based objectives, enhancing implementation, technical integration
• Consult with upper management to define at least three (3) quarterly goals
• Perform eight (8) annual audit reviews to be sure users are in alignment with IT regulations
• Provide solutions to technical and nontechnical problems as efficiently as possible
• Work with all levels of individuals to provide input to reports, findings, solutions to projects and other deliverables
• Execute multiple assignments, meet agreed deadlines, and adjust to changing client demands

Houston, Texas Area

• Responsible for coordinating and monitoring application security to ensure adherence to University, State, and/or Federal application security policies, procedures and regulations across (4) campuses: UH, UHCL, UHV and.
• Perform quarterly testing for image updates and tools upgrade that includes (43) testing items pertaining to security/ PeopleTools delivered and custom functionality. Currently using PeopleSoft 9.2, PeopleTools 8.56.18
• Leverage and create queries using query builder within PeopleSoft to assist with pulling raw data
• Support and coach UHD security staff through the Banner System to PeopleSoft migration/implementation
• Create security project plans including the scope, resources and timeline as well as oversee security projects
• Implemented four (4) new business processes to eliminate steps in the workflow and make things more efficient

Houston, TX

• Owned all aspects of plaintiff and liaison account management, weekly reports for mail distribution, on-going compliance, identifying key documentary evidence, working collaboratively with Accounting, Tax, HR, other.
• Led a team of six (6) individual contributors on new projects
• Trained and onboarded eight (8) new employees
• Increased internal CSAT score from 4.3 to 4.7
• Conducted research on issues and assisted attorneys with the preparation of extensive court documents
• Maintained direct contact with Case Specialists and Case Investigators

Huntsville, TX

• Counseled students, prospective students, and parents, about the associated costs with college, financial aid opportunities available and eligibility, the application procedures, alternative financing available, and.
• Worked out of Ellucian Banner ERP
• Advised student loan borrowers of their rights and responsibilities, average loan indebtedness and estimated payments, and steps to avoid default.
• Maintained confidential student information