Project And Process Supervisor
Current
Aug 2024 - Present
AeroLeads people directory · profile
Leonardo Almeida Email & Phone Number
Project and Process Improvement Supervisor | Customer Experience | Internationalist
at
CIAL Dun & Bradstreet
1 work email found
@cialdnb.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Project and Process Improvement Supervisor | Customer Experience | Internationalist
Location
São Paulo, Brazil
Company size
Who is Leonardo Almeida? Overview
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Quick answer
Leonardo Almeida is listed as Project and Process Improvement Supervisor | Customer Experience | Internationalist at CIAL Dun & Bradstreet, a with 299 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at cialdnb.com and a matched LinkedIn profile for Leonardo Almeida.
Leonardo Almeida previously worked as Project and Process Supervisor at Cial Dun & Bradstreet and Project and Process Analyst at Cial Dun & Bradstreet. Leonardo Almeida holds Pós-Graduação Lato Sensu - Mba, Project Management from Mba Usp/Esalq.
Company email context
Email format at CIAL Dun & Bradstreet
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{first}.{last}@cialdnb.com
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AeroLeads found 1 current-domain work email signal for Leonardo Almeida. Compare company email patterns before reaching out.
Profile bio
About Leonardo Almeida
Internacionalista em treinamento contínuo pronto para fazer do mundo um lugar melhor através do conhecimento, compreensão e diálogoMais de 5 anos de experiência em satisfação de clientes estratégicos, implementação de projetos e processos, levantamento de requisitos funcionais, treinamentos e melhoria contínua.Conhecimento em CRM Salesforce, Airtable, e Power BI.Nível básico em MIRO e JIRA.Inglês Upper Level.
Listed skills include Microsoft Office, Trabalho Em Equipe, Lean Six Sigma, Treinamento, and 6 others.
Current workplace
Leonardo Almeida's current company
Company context helps verify the profile and gives searchers a useful next step.
Cial Dun & Bradstreet
7 roles
Leonardo Almeida work experience
A career timeline built from the work history available for this profile.
Project And Process Analyst
Aug 2023 - Aug 2024
Customer Service Analyst
● Responsável pelo suporte de produtos e plataformas para uma carteira de +25 clientes de grande porte focado em gestão de pedidos nacionais e internacionais, prazos de entregas e verificação de cadastros;● Média de atendimento de mais de 300 casos por mês em plataformas diversificadas como Telefone, Chat, E-mail e Web to cases
Apr 2022 - Aug 2023
Customer Service Analyst Jr
Mar 2021 - Apr 2022
Process Improvement Intern
● Realizei o levantamento e criação do documento de requisitos funcionais, regras de negócios, As is e To be;● Fui ponto focal do recebimento, validação e controle de documentação de projetos nacionais;● Acompanhei clientes estratégicos através da elaboração de report de controle de pedidos evidenciando os pontos de melhoria e implementação de requisitos das empresas.
Aug 2019 - Mar 2021
New Business Consultant
● Captei novos clientes no setor B2B de grande porte, com o intuído de estabelecer parcerias realizando uma média de 20 agendamentos por mês; ● Gerenciei carteira de 2 Executivos de vendas com mais de 100 clientes cada um com proposito de estreitar os relacionamentos;● Encabecei projeto pilotos de capacitação de colaboradores através de plataforma de gestão de lead que foi implementado em toda a América Latina.Diferencial: utilização de Salesforce
Feb 2019 - Aug 2019
After Sales In Animal Profat Department
● Acompanhei execução dos contratos da unidade (20/mês) desde a saída do produto do fornecedor até o recebimento da carga;● Intermediei situações de conflito de forma criativa e assertiva diminuindo em 10% o índice de cancelamento de contratos da equipe.
Jun 2018 - Jan 2019
Team & coworkers
Colleagues at CIAL Dun & Bradstreet
Other employees you can reach at cialdnb.com. View company contacts for 299 employees →
MM
Marcela Monteiro
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
JS
Jorge Sion Dabah
Colleague at Cial Dun & BradstreetNew York City Metropolitan Area, United States
View →
OB
Oscar Baez
Colleague at Cial Dun & BradstreetMexico City, Mexico
View →
ER
Erick Rojo
Colleague at Cial Dun & BradstreetMexico City Metropolitan Area, Mexico
View →
MH
Moi Harari
Colleague at Cial Dun & BradstreetNew York, United States
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DD
Davidson De Andrade Santos
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
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EM
Eduard Martinez
Colleague at Cial Dun & BradstreetMexico City Metropolitan Area, Mexico
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OL
Otávio Luiz Oliveira De Sousa
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
AP
Ana Paula Falcowski
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
MG
Montserrat González Sánchez
Colleague at Cial Dun & BradstreetMexico City, Mexico
View →
Marcela Monteiro
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
JS
Jorge Sion Dabah
Colleague at Cial Dun & BradstreetNew York City Metropolitan Area, United States
View →
OB
Oscar Baez
Colleague at Cial Dun & BradstreetMexico City, Mexico
View →
ER
Erick Rojo
Colleague at Cial Dun & BradstreetMexico City Metropolitan Area, Mexico
View →
MH
Moi Harari
Colleague at Cial Dun & BradstreetNew York, United States
View →
DD
Davidson De Andrade Santos
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
EM
Eduard Martinez
Colleague at Cial Dun & BradstreetMexico City Metropolitan Area, Mexico
View →
OL
Otávio Luiz Oliveira De Sousa
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
AP
Ana Paula Falcowski
Colleague at Cial Dun & BradstreetSão Paulo, Brazil
View →
MG
Montserrat González Sánchez
Colleague at Cial Dun & BradstreetMexico City, Mexico
View →
2 education records
Leonardo Almeida education
Pós-Graduação Lato Sensu - Mba, Project Management
Bacharelado, International Relations And Affairs
FAQ
Frequently asked questions about Leonardo Almeida
Quick answers generated from the profile data available on this page.
What company does Leonardo Almeida work for?
Leonardo Almeida works for CIAL Dun & Bradstreet.
What is Leonardo Almeida's role at CIAL Dun & Bradstreet?
Leonardo Almeida is listed as Project and Process Improvement Supervisor | Customer Experience | Internationalist at CIAL Dun & Bradstreet.
What is Leonardo Almeida's email address?
AeroLeads has found 1 work email signal at @cialdnb.com for Leonardo Almeida at CIAL Dun & Bradstreet.
Where is Leonardo Almeida based?
Leonardo Almeida is based in São Paulo, Brazil while working with CIAL Dun & Bradstreet.
What companies has Leonardo Almeida worked for?
Leonardo Almeida has worked for Cial Dun & Bradstreet and Aboissa Commodity Brokers.
Who are Leonardo Almeida's colleagues at CIAL Dun & Bradstreet?
Leonardo Almeida's colleagues at CIAL Dun & Bradstreet include Marcela Monteiro, Jorge Sion Dabah, Oscar Baez, Erick Rojo, and Moi Harari.
How can I contact Leonardo Almeida?
You can use AeroLeads to view verified contact signals for Leonardo Almeida at CIAL Dun & Bradstreet, including work email, phone, and LinkedIn data when available.
What schools did Leonardo Almeida attend?
Leonardo Almeida holds Pós-Graduação Lato Sensu - Mba, Project Management from Mba Usp/Esalq.
What skills is Leonardo Almeida known for?
Leonardo Almeida is listed with skills including Microsoft Office, Trabalho Em Equipe, Lean Six Sigma, Treinamento, Microsoft Excel, Seis Sigma, Planejamento Operacional, and Melhoria De Processos.
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