Andrew M. Email & Phone Number

Sandy, Ut, Us

Purchase leads and call clients. Listen to clients and determine what their needs are. Find the strongest options for what carries to use the the type of insurance would best fit their needs. Go over details of living benefits and/or how to utilize their policy. Be a contact and a guide as their agent.

Heber City, Utah, United States

Setup booths at weekend shows, farmers markets, Expo Center shows. Maintain inventory and keep shop organized. Organize raw meat in the freezer. Make sales calls. Make deliveries to vendors. Track all shipments.

Lindon, Utah, United States

Assist senior Medicare beneficiaries in selecting medicare plans that meet their needs. Researched doctor networks. Checked approved medications. Verified clinics. Advocate for the Medicare beneficiary.

Salt Lake City, Utah, United States

Generate Medicare sales from inbound calls.Build rapport with customers.Provide peace of mind on their insurance decisions.Maintain a book of business and update customers on changes in the Medicare field.

Bluffdale, Ut

Serve as the point of contact for resolving computer and network issues.Respond to service ticket requests and document processes taken to resolve the issues.Document environment and hardware changes.Setup new computers for current and future end users.Run through daily scheduled conference room checks to ensure audio and video continuity.Complete research requests made by the IT manager.

Lehi, Ut

Provided support through online chat and telephone for Mac OSX and Windows operating systems.Made further inquisitions on the questions to gain a better understanding of the issues.Guided customers on how to restart .NET or repair their software.Collaborated with senior technicians on the best and fastest solutions.Persistently checked feedback from customers to improve proficiency in providing software support.Followed up through email with customers to verify that a solution was reached.Invited customers back in to chat for further troubleshooting.

Utah State Capitol

Collaborated with the senate IT manager in preparing hardware and software for upcoming session.Worked in close proximity with senate legislative secretaries to efficiently provide support.Checked with secretaries prior to committee meetings to ensure they had what they needed.Stood on standby on the senate floor to assist with presentations as well as satisfy other requests.Assisted with connecting to networked printers.Tested and identified weak WiFi signals in the senate offices.Responded to immediate calls for issues in active committee rooms.

Salt Lake City, Ut

Assisted with ticket support queue, application support, printer service, Windows imaging, prepare committee rooms, and other requested services.

Network Security

Bachelor'S Degree, Accounting

Activities and Societies: Health enthusiast, passionate about IT and technologies.

Bachelor Of Science (Bs), Accounting

Diploma