Alistair Lockhart-Smith
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Alistair Lockhart-Smith Email & Phone Number

Learning and Development Consultant at The Institute of Customer Service
Location: Leicester, England, United Kingdom 8 work roles 3 schools
1 work email found @niace.org.uk LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
The Institute of Customer Service
Role
Learning and Development Consultant
Location
Leicester, England, United Kingdom
Company size
75 employees

Who is Alistair Lockhart-Smith? Overview

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Quick answer

Alistair Lockhart-Smith is listed as Learning and Development Consultant at The Institute of Customer Service, a with 75 employees, based in Leicester, England, United Kingdom. AeroLeads shows a work email signal at niace.org.uk and a matched LinkedIn profile for Alistair Lockhart-Smith.

Alistair Lockhart-Smith previously worked as Head of Learning and Development at Peritus Learning And Development Limited and Project Officer at Learning And Work Institute. Alistair Lockhart-Smith studied at University Of Reading.

Company email context

Email format at The Institute of Customer Service

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*@niace.org.uk
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Profile bio

About Alistair Lockhart-Smith

I am an experienced Learning and Development expert; I specialise in the design, development and delivery of bespoke Learning and Development training, projects and programmes including e-Learning and the use of Learning Management Systems (LMS), blended learning, and coaching techniques aimed at senior management, and across all staffing levels through to induction.

Listed skills include Adult Education, Policy, Change Management, Research, and 28 others.

Current workplace

Alistair Lockhart-Smith's current company

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The Institute of Customer Service
The Institute Of Customer Service
Learning and Development Consultant
london, london, united kingdom
Website
instituteofcustomerservice.com
Employees
75
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8 roles

Alistair Lockhart-Smith work experience

A career timeline built from the work history available for this profile.

Head Of Learning And Development

Peritus Learning And Development Limited

Leicester, United Kingdom

Responsible for the design and delivery of bespoke L&D training solutions with a specific focus on coaching, blended learning, Return On Investment (ROI) and commercial value, LMS platforms, and e-learning.Responsible for the Operations Team and a network of over 70 L&D experts.Apprenticeship Lead; Lead for accredited programmes (ILM, ITOL, IOSH).ILM Centre Lead Internal Verifier / Assessor / Internal Quality Assurance (IQA).

Apr 2016 - Sep 2019

Project Officer

Learning And Work Institute

Leicester, United Kingdom

Appointed to manage the development and delivery of a number of high-profile Lifelong Learning projects.Responsible for project staff, establishing PMO and monitoring key milestones.Liaising with EU government bodies & NGOs on developing projects across 9 countries.Delivering feedback and reporting on project performance and advising on EU related funding bids.

Jul 2008 - Jul 2015

Senior Policy Officer

Local Government Association

London, United Kingdom

Responsible for adult learning policy development focusing on young people not in education, employment or training; liaising with LG departments and contacts.Supporting LG members to address the challenges of a changing policy environment.

Jul 2010 - Apr 2011

London Regional Lead, Adult Learning, Skills And Mental Health

Lsc

Leicester And London

London Regional Lead (LSC Centre Point), adult learning, skills and mental health as part of the Learning and Skills Council's Mental Health Partnership Programme.Appointed to promote the mental health and well being of all learners and staff through a London regional network of 257 members working with leading support organisations.Managing an LSC regional budget of £500k, networking and linking national networks.Working with the Mayor of London to deliver London’s Health… Show more London Regional Lead (LSC Centre Point), adult learning, skills and mental health as part of the Learning and Skills Council's Mental Health Partnership Programme.Appointed to promote the mental health and well being of all learners and staff through a London regional network of 257 members working with leading support organisations.Managing an LSC regional budget of £500k, networking and linking national networks.Working with the Mayor of London to deliver London’s Health Inequalities Strategy. Show less

Jul 2009 - Mar 2010

Project Officer

Lsn (Learning And Skills Network)

London, United Kingdom

Project Officer for the Personalised Learning Research Centre (PLRC) with the Learning and Skills Network (LSN) managing Disability Equality (DED) and Single Equality (SES) projects in post-16 education.

Mar 2006 - Jun 2008

Research Assistant

Learning And Skills Development Agency

London, United Kingdom

Research Assistant with the Learning and Skills Development Agency (LSDA) coordinating 20 action research projects on the Disability Discrimination Act (DDA) involving up to 100 organisations in FE, ACL and WBL, working with learners with learning difficulties and/ or disabilities.

Sep 2003 - Mar 2006

English Teacher

Stowe School

Buckinghamshire

Role: 1 year teaching experience, teaching English literature & language at GCSE level.

Sep 2002 - Jul 2003
Team & coworkers

Colleagues at The Institute of Customer Service

Other employees you can reach at instituteofcustomerservice.com. View company contacts for 75 employees →

GC Grace Carruthers Grace Carruthers Colleague at The Institute Of Customer ServiceUnited Kingdom View → SD Shradha Dhurve Shradha Dhurve Colleague at The Institute Of Customer ServicePandhurna, Madhya Pradesh, India View → LF Luke Fisher Luke Fisher Colleague at The Institute Of Customer ServiceLondon, England, United Kingdom View → MC Martin Connolly Martin Connolly Colleague at The Institute Of Customer ServiceYork, England, United Kingdom View → EG Ezeani Gloria Ezeani Gloria Colleague at The Institute Of Customer ServiceLagos State, Nigeria View → JC Jo Causon Jo Causon Colleague at The Institute Of Customer ServiceColchester, England, United Kingdom View → FB Fiona Bazalgette Fiona Bazalgette Colleague at The Institute Of Customer ServiceGreater Reading Area, United Kingdom View → FB Fave Brownies Fave Brownies Colleague at The Institute Of Customer ServiceLagos State, Nigeria View → SS Samhita Sarkar Ganguly Samhita Sarkar Ganguly Colleague at The Institute Of Customer ServiceReading, England, United Kingdom View → LB Linda Bianchi Linda Bianchi Colleague at The Institute Of Customer ServiceLondon, England, United Kingdom View →
3 education records

Alistair Lockhart-Smith education

Education record

Stowe School

Education record

Aysgarth School
FAQ

Frequently asked questions about Alistair Lockhart-Smith

Quick answers generated from the profile data available on this page.

What company does Alistair Lockhart-Smith work for?

Alistair Lockhart-Smith works for The Institute of Customer Service.

What is Alistair Lockhart-Smith's role at The Institute of Customer Service?

Alistair Lockhart-Smith is listed as Learning and Development Consultant at The Institute of Customer Service.

What is Alistair Lockhart-Smith's email address?

AeroLeads has found 1 work email signal at @niace.org.uk for Alistair Lockhart-Smith at The Institute of Customer Service.

Where is Alistair Lockhart-Smith based?

Alistair Lockhart-Smith is based in Leicester, England, United Kingdom while working with The Institute of Customer Service.

What companies has Alistair Lockhart-Smith worked for?

Alistair Lockhart-Smith has worked for The Institute Of Customer Service, Peritus Learning And Development Limited, Learning And Work Institute, Local Government Association, and Lsc.

Who are Alistair Lockhart-Smith's colleagues at The Institute of Customer Service?

Alistair Lockhart-Smith's colleagues at The Institute of Customer Service include Grace Carruthers, Shradha Dhurve, Luke Fisher, Martin Connolly, and Ezeani Gloria.

How can I contact Alistair Lockhart-Smith?

You can use AeroLeads to view verified contact signals for Alistair Lockhart-Smith at The Institute of Customer Service, including work email, phone, and LinkedIn data when available.

What schools did Alistair Lockhart-Smith attend?

Alistair Lockhart-Smith studied at University Of Reading.

What skills is Alistair Lockhart-Smith known for?

Alistair Lockhart-Smith is listed with skills including Adult Education, Policy, Change Management, Research, Staff Development, Project Management, Public Sector, and Local Government.

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