Anthony Locricchio Email & Phone Number

Detroit, Mi, Us

Detroit Metropolitan Area

Waterford, Michigan, United States

•Oversaw Technology Department operations with a customer-focused approach prioritizing relationship-building and empowering end-users•Collaborated with contractors and vendors to implement large-scale technology initiatives, guided by customer feedback, ensuring projects were completed on time and within budget▪ Successfully project-managed technology refresh cycles, including networking infrastructure, end user devices, print management, security cameras, access control, and software, in alignment with industry standards▪ Led the implementation of cybersecurity initiatives, including multi-factor authentication (MFA) and cybersecurity awareness training, resulting in a strengthened security posture

Rochester Hills Michigan

• Continuously analyzing end-user data to make improvements thus leading to a 92% approval rating from stakeholders• Developed and continuously improved courses in the Canvas learning management system (LMS), incorporating customer feedback data to meet the evolving needs of end users

Melvindale, Michigan

• Addressed low technology adoption by developing and delivering customer-centric training on Google Workspace, leading to increased usage and improved customer satisfaction• Revamped training programs based on customer feedback, integrating industry standards to better support customer success and improve instructional practices• Promoted diversity and inclusion by developing training for colleagues to enhance cultural understanding and support for Yemeni and Hispanic stakeholders

Clinton Township, Mi

• Developed and maintained a library of Microsoft Office 365 instructional content, addressing client needs and resulting in improved usability and resource access• Led group training and created detailed customer guides, driving the highest product adoption rate across 17 teams and significantly enhancing user engagement

Wyandot Middle School

• Provided training to a diverse group of participants and consistently achieved the highest performance rating (highly effective)• Co-facilitated in delivering American history training to over 300 participants, achieving a second-place ranking in Michigan for the most improved performance

Master Of Education Curriculum & Instruction: Technology, Educational Technology, 3.8

Completed a Master of Education Curriculum Instruction Technology degree

Bachelor Of Science (B.S.), Elementary Education, 3.5

Completed a Bachelor of Science in Elementary Education with a Double Major in Language Arts and Social Studies

High School Dipolma

Earned high school diploma