Company Owner
Experience Integrators
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Alok Kumar Email & Phone Number
Company Owner
at
Experience Integrators
1 work email found
@aircel.co.in
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Alok Kumar? Overview
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Quick answer
Alok Kumar is listed as Company Owner at Experience Integrators, based in Noida, Uttar Pradesh, India. AeroLeads shows a work email signal at aircel.co.in and a matched LinkedIn profile for Alok Kumar.
Alok Kumar previously worked as Advisor - Ecocivilsation India at Ecocivilisation and Advisor - Customer Experience at Esri India. Alok Kumar holds B.Tech, Hons from Indian Institute Of Technology, Kharagpur.
Company email context
Email format at Experience Integrators
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{first}.{last}@aircel.co.in
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Profile bio
About Alok Kumar
Founding Member - IIT for IIT: National scale-up of Social Impact programmes. Advisor & Consultant to multiple companies - ESRI, ATS, Centum, Worxpertise, Bignify for CX Strategy Design, Consulting, Training and CX Programme management. Winner of various National Awards on Service Innovation - including the prestigious ET Telecom awards for Service Excellence and Quest- Twitter award for Best CX professional. Author of national No 1 best seller book on CRM -'Theory & Application of CRM' (published 2006 by BizTantra)Setup CRM Foundation(non profit organisation) and a Chair of IIM LucknowSR
Listed skills include Crm, Team Management, Service Delivery, Telecommunications, and 35 others.
Current workplace
Alok Kumar's current company
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16 roles · 39 years
Alok Kumar work experience
A career timeline built from the work history available for this profile.
Advisor - Ecocivilsation India
Advisor - Customer Experience
Customer Experience Advisor
Company Owner
Experience Integrators
Customer Experience Advisor
Aug 2019 - Nov 2024
Corporate Advisor
Sep 2020 - Jun 2022
Advisor - Customer Experience -Ats
Aug 2020 - Sep 2020
Director & Principal Consultant
Agile Experience Designers -Llp
Aug 2017 - Jul 2018
Chief Service Delivery Officer
Aircel
National Head for Service Delivery function
Dec 2011 - Jul 2017
Head - Operations & Customer Support - Enterprise Data Business
Aircel
Incharge for Sales & Service Delivery for Enterprise Data business - covering Lease line,MPLS & other data products.
Mar 2010 - Dec 2011
Chief Service Delivery Officer
Aircel
Supporting children education of SOS
May 2009 - Mar 2010
Head - Customer Service & Quality
Aircel Ltd
Sep 2007 - Apr 2009
Vice President
Head for implementation of CRM across all lines of business for Bharti Airtel. Prior to same heading the Fixed Lines Service Delivery function for Airtel at the Corporate.
Jul 2001 - Sep 2007
Chief General Manager
Escotel Mobile Communications
Establishing complete Service Delivery function for Escotel & head for all india operations
Jun 1996 - Jul 2001
National Head - Iso 9000
Modi Xerox
Prepare Modi Xerox for Service Quality systems at national level to ensure compliance to ISO standards.
1987 - 1996
~9 yrs
2 education records
Alok Kumar education
B.Tech, Hons
Senior Cambridge, Physical Sciences
Saint Paul'S , Rourkela
FAQ
Frequently asked questions about Alok Kumar
Quick answers generated from the profile data available on this page.
What company does Alok Kumar work for?
Alok Kumar works for Experience Integrators.
What is Alok Kumar's role at Experience Integrators?
Alok Kumar is listed as Company Owner at Experience Integrators.
What is Alok Kumar's email address?
AeroLeads has found 1 work email signal at @aircel.co.in for Alok Kumar at Experience Integrators.
Where is Alok Kumar based?
Alok Kumar is based in Noida, Uttar Pradesh, India while working with Experience Integrators.
What companies has Alok Kumar worked for?
Alok Kumar has worked for Experience Integrators, Ecocivilisation, Esri India, Worxpertise, and Centum Learning Limited.
How can I contact Alok Kumar?
You can use AeroLeads to view verified contact signals for Alok Kumar at Experience Integrators, including work email, phone, and LinkedIn data when available.
What schools did Alok Kumar attend?
Alok Kumar holds B.Tech, Hons from Indian Institute Of Technology, Kharagpur.
What skills is Alok Kumar known for?
Alok Kumar is listed with skills including Crm, Team Management, Service Delivery, Telecommunications, Strategy, Operations Management, Customer Experience, and Vendor Management.
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