It User Support
Current
Apr 2024 - Present
AeroLeads people directory · profile
Alonso B. Email & Phone Number
It user support
at
X-ELIO
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Alonso B.? Overview
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Quick answer
Alonso B. is listed as It user support at X-ELIO, a with 210 employees, based in Mexico. AeroLeads shows a matched LinkedIn profile for Alonso B..
Alonso B. previously worked as Information Technology Administrator at Vilebrequin and Information Technology Administrator at Accelalpha. Alonso B. holds Computer Systems Engineer, Computer Systems Engineer from Univdep.
Company email context
Email format at X-ELIO
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X-ELIO
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Profile bio
About Alonso B.
Nationality: Mexican / GermanMarital status: MarriedComputer Systems engineer (2015 - 2017)➢ University of Business and Pedagogical Development. (UNIVDEP)➢ TOEFL Course (Test of English as a Foreign Language), at The Anglo Coapa Institution.Score 580.➢ Percentage 80%➢ CCNA Course (2018)➢ CNACOREDTECH Course (2018)➢ Computing: Word, Excel, Power Point, Google.➢ Network connection, network configuration.➢ Windows 7, Windows 8, 8.1, Windows 10 and Mac Os.➢ Google Chrome, Internet Explorer, Mozilla Firefox.➢ Network Support➢ Knowledge of hybrid networksI´m a person dedicated to my profession and that is why I am constantly updating myself to have the knowledge that fits the current world in a way that allows me to offer services, immediate solutions and new techniques for the industrial branch in which I have specialized.
Current workplace
Alonso B.'s current company
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X-Elio
8 roles
Alonso B. work experience
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Information Technology Administrator
Preventive and corrective maintenance of diverse types of laptops and POS in all areas● Installation of programs Windows 10.● Responsible CCTV both the configuration and the extraction of the recordings.● Admin Console Google● Network connection check● Hardering laptops for new hires and replacement ● Onboarding new hires for the correct use of laptops (HW & SW)● Responsible providing service to LATAM (Mexico, Peru & Chile)● VIP Service to all stores● Service to different areas by tickets JIRA● Management of Costs and budgets for laptops and telephony.
Nov 2023 - Apr 2024
Information Technology Administrator
Preventive and corrective maintenance of different types of laptops in all areas● Installation of programs Windows 10 and Mac OS.● Responsible for CCTV both the configuration and the extraction of the recordings.● Azure Admin & Microsoft O365● Network connection check (Meraki GO)● Setting laptops for new hires● Onboardin new hires for the correct use of laptops (HW & SW)● Responsible for control access, the configuration, the extraction of arrival incidents and the monitoring of the proper functioning of the laptops● Responsible for providing service to LATAM (Mexico, Peru & Chile)● VIP Service all LATAM● Service to different areas by tickets JIRA● Review of connection, audio, and screems in all meeting rooms.● Management of Costs and budgets for laptops
Feb 2023 - Jul 2023
System Analyst
● Preventive and corrective maintenance of different types of laptops in all areas.● Reimagine laptops with different bundles depending on the area and level● Installation of programs Windows 10 and Mac OS.● Preparing laptops for new hires● Training for the use of VPN, Okta and American Express internal page● VIP Service to Vice Presidents and CEO.● Call center support● Support to printers of all areas.● Use of Servicenow platform for resolution of tickets, request and registration of latopos● Cost and budget management for laptops.● Management of shipments and collection of laptops due to COVID 19 contingency.
Oct 2019 - Jan 2022
Technical Support Coordinator
Technology and Finance Company. (December 2017 – October 2019)10 areas 600 people working approx.Position: Technical Support Coordinator.Direct Report: VP of IT and Operations: Engineer Jorge Cruz Ortega.Responsibilities:● Preventive and corrective maintenance of different types of laptops in all areas● Installation of programs Windows 7, Windows 8.1, Windows 10 and Mac OS.● Responsible for CCTV both the configuration and the extraction of the recordings.● Responsible for the biometric clocks, the configuration, the extraction of arrival incidents and the monitoring of the proper functioning of biometrics.● Responsible Kaspersky Antivirus Server, as well as the Active Directory server.● VIP Service to Vice Presidents and CEO.● Service to different areas by tickets.● ServiceNow platform.● Installation and configuration of fixed telephone lines and softphone.● Control, distribution and installation of screens.● Installation of wiring when new areas are opened.● Call center support● Daily review of connection, audio, or projector in all meeting rooms.● Support to printers of all areas.● Management of Costs and budgets.
Dec 2017 - Oct 2019
Project Coordinator
Awz Domotic
AWZ Domotic - (April 2015 - December 2017)Company dedicated to security system, home automation and cctv.Position: Project Coordinator.Responsibilities:● Installation of CCTV and configuration of the same with coaxial cable and / or UTP cable.● Installation of wired and wireless networks, modem configuration of any Internet company, aswell as routers, access ponit, repeaters and configuration of UTP cable, patch on racks.● Configuration
Apr 2015 - Dec 2017
It Service Delivery Manager
Kdm Fire Systems
KDM Firesystem- (September 2016 - December 2016)Company dedicated to fire systems.Position: Systems Engineer / per project.Direct report: Israel Navarro Engineer.Responsibilities:● Maintenance in general of computation for its optimal use.● Installation of Windows 7, Windows 8.1 and Windows 10 programs.Address: Insurgentes Sur # 1685, 14th floor, Col. Guadalupe Inn. Alvaro Obregon.
Sep 2016 - Dec 2016
Systems Engineer.
Bpm Servicio S.A De C.V
BPN Servicio SA de CV - (March 2012 - August 2016)Company responsible for repair, rental or sale of computer equipment.Position: Systems Engineer.Direct report: Engineer Raúl Chiquete.Responsibilities:● Installation and maintenance to servers and computers of different types.● Installation of programs: Windows 7 and Windows 8.1.● Service provided in different states of the Republic and CDMX.● Arming of servers and computers from the installation of the components to the installation ofthe system, preventive maintenance, checking and maintenance of printers and monitors.● Installation of wired and wireless networks.● Modem configuration of any Internet company.● Configuration of routers, access ponit, repeaters and CAT6e UTP cable configuration,patch on racks.● Installation of CCTV and configuration of it with coaxial cable and / or UTP cable.Address: Nadadores Street # 15 Colonia Country Club. Coyoacán Delegation.
Mar 2012 - Aug 2016
Team & coworkers
Colleagues at X-ELIO
Other employees you can reach at x-elio.com. View company contacts for 210 employees →
MJ
María José Escudero Martínez
Colleague at X-ElioMurcia, Región De Murcia, Spain
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JD
Joseph D. Higgins
Colleague at X-ElioChumaky, Dnipropetrovsk, Ukraine
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JP
Julio Preste Junior
Colleague at X-ElioBrazil
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WL
William López
Colleague at X-ElioMadrid, Community Of Madrid, Spain
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GA
Guillermo Alva
Colleague at X-ElioMexico City, Mexico
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FR
Fernando Ruiz Aliseda
Colleague at X-ElioBenito Juárez, Mexico City, Mexico
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BG
Borja Gárgoles Saes
Colleague at X-ElioGreater Madrid Metropolitan Area, Spain
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CC
Carolina Castañeda
Colleague at X-ElioBogota, D.C., Capital District, Colombia
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PL
Pedro Lopez Mori
Colleague at X-ElioGreater Madrid Metropolitan Area, Spain
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RF
Ryan Fatima
Colleague at X-ElioTotora, La Paz, Bolivia, Plurinational State Of
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María José Escudero Martínez
Colleague at X-ElioMurcia, Región De Murcia, Spain
View →
JD
Joseph D. Higgins
Colleague at X-ElioChumaky, Dnipropetrovsk, Ukraine
View →
JP
Julio Preste Junior
Colleague at X-ElioBrazil
View →
WL
William López
Colleague at X-ElioMadrid, Community Of Madrid, Spain
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GA
Guillermo Alva
Colleague at X-ElioMexico City, Mexico
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FR
Fernando Ruiz Aliseda
Colleague at X-ElioBenito Juárez, Mexico City, Mexico
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BG
Borja Gárgoles Saes
Colleague at X-ElioGreater Madrid Metropolitan Area, Spain
View →
CC
Carolina Castañeda
Colleague at X-ElioBogota, D.C., Capital District, Colombia
View →
PL
Pedro Lopez Mori
Colleague at X-ElioGreater Madrid Metropolitan Area, Spain
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RF
Ryan Fatima
Colleague at X-ElioTotora, La Paz, Bolivia, Plurinational State Of
View →
3 education records
Alonso B. education
Computer Systems Engineer, Computer Systems Engineer
Univdep
Course
Course Ccna Cisco
Education record
Course Redtech
FAQ
Frequently asked questions about Alonso B.
Quick answers generated from the profile data available on this page.
What company does Alonso B. work for?
Alonso B. works for X-ELIO.
What is Alonso B.'s role at X-ELIO?
Alonso B. is listed as It user support at X-ELIO.
Where is Alonso B. based?
Alonso B. is based in Mexico while working with X-ELIO.
What companies has Alonso B. worked for?
Alonso B. has worked for X-Elio, Vilebrequin, Accelalpha, American Express, and Broxel.
Who are Alonso B.'s colleagues at X-ELIO?
Alonso B.'s colleagues at X-ELIO include María José Escudero Martínez, Joseph D. Higgins, Julio Preste Junior, William López, and Guillermo Alva.
How can I contact Alonso B.?
You can use AeroLeads to view verified contact signals for Alonso B. at X-ELIO, including work email, phone, and LinkedIn data when available.
What schools did Alonso B. attend?
Alonso B. holds Computer Systems Engineer, Computer Systems Engineer from Univdep.
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