Ricard Alonso
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Ricard Alonso Email & Phone Number

Chief Service Officer (CSO) - Director Corporativo Servicios at CIRSA
Location: Greater Barcelona Metropolitan Area, Spain, Spain 9 work roles
1 work email found @irco.com LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Chief Service Officer (CSO) - Director Corporativo Servicios
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size

Who is Ricard Alonso? Overview

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Quick answer

Ricard Alonso is listed as Chief Service Officer (CSO) - Director Corporativo Servicios at CIRSA, a company with 2713 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a work email signal at irco.com and a matched LinkedIn profile for Ricard Alonso.

Ricard Alonso previously worked as CSO Chief Services Officer - Director Corporativo Servicios at Cirsa and CEO & General Manager at Abus Ibérica.

Company email context

Email format at CIRSA

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{first_initial}{last}@irco.com
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AeroLeads found 1 current-domain work email signal for Ricard Alonso. Compare company email patterns before reaching out.

Profile bio

About Ricard Alonso

As a transformational and growth-focused executive, I bring a robust track record of leveraging innovative business solutions to enhance performance across various lines of business. My expertise spans comprehensive P&L management, dynamic sales leadership, and fostering multi-cultural engagements, driving not only profitability but also inclusive, sustainable growth.My career is marked by consistent success in catalyzing profitable growth through strategic planning, cultivating relationships, managing key accounts, and leading transformative business initiatives. I specialize in turning around underperforming operations and units, implementing process improvements that elevate organizational success to new heights.My ability to drive operational effectiveness is matched by my skills in optimizing supply chain logistics and managing product and customer lifecycle processes. I've led complex businesses through sustainable change, overseeing day-to-day operations and managing teams of hundreds with a hands-on approach that ensures alignment and engagement at all levels.Recognized for exceptional leadership, I excel in building, developing, and mentoring sales and operational teams, providing high-quality insights that inform both short-term actions and long-term strategy. My entrepreneurial vision helps in crafting and executing advertising, marketing, and sales plans that resonate with target audiences, significantly expanding the customer base.Let’s connect to explore how we can drive transformative growth and operational excellence in your organization together.✰ ✰ ✰ ✰ ✰ ✰ ✰Proven strengths: Multicultural sensitivity, committed and results orientated, pragmatic, strategic thinking, flexibility, problem solving, cross-functional leadership, change management.Specialities:International Business Leadership, Integration Management, Business Turnaround, Organisational Restructuring, Strategic & Tactical Planning, Sales Force Effectiveness, Segment & Channel Mgmt., Pricing & Margin Expansion, Customer Care & Retention, ERP & CRM Implementation, Talent Development, Employee Engagement, M&A - Due Diligence, Operational Excellence, Continuous Improvement, Lean, Six Sigma, Hoshin-Kanri, A3 Thinking, Goal Deployment.✰ ✰ ✰ ✰ ✰ ✰ ✰☛ CONTACT INFORMATION:

Listed skills include Leadership, Management, Change Management, Cross Functional Team Leadership, and 44 others.

Current workplace

Ricard Alonso's current company

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CIRSA
Cirsa
Chief Service Officer (CSO) - Director Corporativo Servicios
Barcelona, CT, ES
Website
Employees
2713
AeroLeads page
9 roles

Ricard Alonso work experience

A career timeline built from the work history available for this profile.

Chief Service Officer (Cso) - Director Corporativo Servicios

Barcelona, CT, ES

Cso Chief Services Officer - Director Corporativo Servicios

Current

Greater Barcelona Metropolitan Area

Sep 2022 - Present

Industry Advisor & Management Consultant

Own

Open

While evaluating new leadership opportunities to come back to a corporate role, I have been supporting Venture Capital and Private Equity firms in studying investment opportunities and helping organisations in defining Selling Mission & Objectives, Customer Service, CRM, etc...

Nov 2015 - Dec 2016

Vice President Of Sales & Customer Service - Emeia

Brussels Area, Belgium

Partnered with senior leadership to identify opportunities for process improvement, bring transparency and turnaround the under-performing sales organization. Facilitated successful implementation of new programs through the sales organization by ensuring a well-defined and efficient sales process is in place. Designed, built and led new Sales Organization.

Jan 2012 - Oct 2015

Vice President Customer Service & Cio - Emeia

Brussels Area, Belgium

Developed a strategic vision for multi-location service and inside sales organizations in support of Company objectives. Provided hands-on leadership to create the Customer Service organization, introduce SFE, boost the adoption of Six Sigma across the board and, working with Operations and Supply Chain, reduced OPEX and increased profitability without.

Jan 2009 - Dec 2011

Customer Care Director - Europe

Brussels Area, Belgium

Designed, built and directed the Customer Services and Sales Support function for Europe, integrating Quoting, Order Management, Service, Logistics and SFE, overseeing 53 Sales Offices, 18 Distributors and 21 Agencies across 17 Countries with a $650 Million Revenue. Monitored and improved customer service quality results by studying, evaluating and.

Jan 2004 - Dec 2008

Customer Service Manager - Europe

Barcelona Area, Spain

Responsible for managing the Customer Service team and Inside Sales functions of the organization. Identified, tracked, prioritized and resolved key customer pain points to ensure long-term problem resolution via creation, implementation and execution of new processes and systems. Shared ownership in meeting targets and coordinated the entire sales.

Jan 2001 - Dec 2003

Sales, Customer Service & It

Barcelona Area, Spain

Several Spain and Europe-wide management positions of increasing responsibility: ■ Sales and Logistics IM Leader - Europe ■ Customer Service Mgr. - Spain ■ Logistics and Distribution - Spain ■ Sales Executive✰ ✰ ✰ ✰ ✰ ✰ ✰ ✰CORE COMPETENCIES: International Sales, Marketing, Business Development, Relationship Management, Business Turnaround, Order.

Jan 1994 - Dec 2000
Team & coworkers

Colleagues at CIRSA

Other employees you can reach at cirsacorp.com. View company contacts for 2713 employees →

FAQ

Frequently asked questions about Ricard Alonso

Quick answers generated from the profile data available on this page.

What company does Ricard Alonso work for?

Ricard Alonso works for CIRSA.

What is Ricard Alonso's role at CIRSA?

Ricard Alonso is listed as Chief Service Officer (CSO) - Director Corporativo Servicios at CIRSA.

What is Ricard Alonso's email address?

AeroLeads has found 1 work email signal at @irco.com for Ricard Alonso at CIRSA.

Where is Ricard Alonso based?

Ricard Alonso is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with CIRSA.

What companies has Ricard Alonso worked for?

Ricard Alonso has worked for Cirsa, Abus Ibérica, Own, Allegion, Plc (Spin-Off From Ingersoll Rand - Dec 2013), and Ingersoll Rand - Security Technologies.

Who are Ricard Alonso's colleagues at CIRSA?

Ricard Alonso's colleagues at CIRSA include Eduardo Moreno Silva, Aa Aaaa, Cinthia Liliana Rivera Domínguez, Carmen Marcos, and Betty Jaimes.

How can I contact Ricard Alonso?

You can use AeroLeads to view verified contact signals for Ricard Alonso at CIRSA, including work email, phone, and LinkedIn data when available.

What skills is Ricard Alonso known for?

Ricard Alonso is listed with skills including Leadership, Management, Change Management, Cross Functional Team Leadership, Strategy, Six Sigma, Business Strategy, and Project Management.

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