Strategic Communications Lead
CurrentTelstra Health is Australia’s largest eHealth company, working to improve lives through digitally enabled care for the community.I lead the Engagement and Communications Team in its delivery of the National Cancer Screening Register (NCSR) – a $220m project managed on behalf of the Department of Health, supporting the Commonwealth’s bowel and cervical screening programs.I manage the development and implementation of:• Digital communications and engagement strategy: I developed the overarching strategy to build trusted relationships and the profile of the NCSR within government, external partners, end-users and key influencers. I am responsible for creating the digital communications strategy for a broad range of stakeholders including the Commonwealth and state/territory Departments of Health, and healthcare and pathology industry peak bodies.• Compelling communications to support business objectives and manage complex issues: I lead the implementation of the communication plan and developed the strategic narrative, supporting all areas of the business to communicate effectively and consistently about the NCSR. I coordinate the provision of engaging content relating to the NCSR to internal and external stakeholders.• Communications policies, procedures, and issues management: I lead the development of media relations policy and identify, and manage, complex reputational risks through contingency communications planning and implementation.