Alphonso Williams Email & Phone Number

The world's largest restaurant operating and franchising companies with more than 7,000 total restaurants andquality brands.; Responsibilities include seven (7) major metropolitan area units. Key role in designing and managing the workenvironment and systems that will maintain labor, food cost and negative sale trends. Oversee the selection oftraining and development of General Managers.* Sales goals vs. budget including the monitoring/execution of national and local marketingprograms.* Profit goals as budgeted, food and labor costs and utilizes profit/loss statements to track results.* Implements corrective action as necessary for enhanced results.* Plans and conducts working store visits with all levels of store management to ensure theexecution of Quality, Service and Cleanliness.* Ensures that all business processes are enforced in regards to financial controls, operations metrics andstandards, policies and procedures and ensuring a positive dining experience for our customers.* Develops subordinates to maximize their contributions and future promotions, working closelywith training staff.* Coordinating the activities and developing the professional abilities of unit management staff.Restaurant IndustryALPHONSO WILLIAMSAL.WILLIAMS@WENDYS .COM* 3906 Enterprise Circle  Cincinnati, OH, 45252 * 513-403-1842

Managed 21 restaurants in the greater Cincinnati/Dayton area. Maintained operations of all company ownedrestaurants in the market; trains, coaches, supports managers; plans and set goals; focuses on in-store problemsolving/process improvement; sets standards; recognizes and motivates Restaurant Managers, Assistant Managersand Restaurant Teams.* Operated an annual sales budget of $25 million dollars.* Leads the way by working with each RGM (Restaurant General Manager) in the market to deliverRCP (Restaurant Controllable Profit) and meet targeted flow-thru in each restaurant in market;utilizes available reports to identify opportunities; encourages a top-line orientation throughoperational focus; ensures that correct operational procedures are followed at all times.* Partners with each RGM in the market to build sales over last year’s sales achievement.Accountable for coaching and training RGMs, AMs and Shift supervisors for operational excellence,supports national training initiatives, involved in process for new employee orientation, monitorstraining processes to ensure quality training of team members and managers.* Aggressively develops and maintains RGM and AM staffing levels; drives to full management staffingfor each restaurant in market; commits to selection process; monitors restaurant-level staffing.

Developed the implementation of six (6) new units for the Dayton Market area for opening.Responsible for marketing, hiring, developing and training all general managers and associates.