Alric Almeida Email & Phone Number

As a Technical Support Analyst at Concentrix, I provided high-quality support to various clients, resolving issues related to network infrastructure, server management, and technical applications. I worked with MacOS, Windows, Linux, and their associated services, using my strong technical skills and exceptional customer service abilities. I also contributed to ticket management, issue escalation, and customer feedback.I have a postgraduate degree in Mobile Application Development from Canadore College, where I learned how to design, develop, and test mobile applications using different platforms and frameworks. I also have a postgraduate degree in Project Management from Fleming College, where I acquired skills in project planning, execution, and evaluation. I am passionate about learning new technologies and applying them to solve real-world problems. I am looking for opportunities to leverage my technical support and mobile app development skills in a dynamic and innovative environment.