Althea Dasilva

Althea Dasilva Email and Phone Number

Semi retired
Althea Dasilva's Location
United Kingdom, United Kingdom
Althea Dasilva's Contact Details

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Althea Dasilva personal email

n/a
About Althea Dasilva

Business development lead with a demonstrable history in the utilities industry. Skilled in managing teams, customer service and business acumen. Strong operations and stakeholder engagement professional, graduated from the University of Central England; “can do” attitude.I work for National Grid one of the world’s largest utilities focused on delivering energy safely, efficiently, reliably and responsibly. My current role as Business Development Lead (real time operations) enables me to work autonomously and effectively within a dynamic team, whilst engaging with key stakeholders across the organisation. My main challenges are to define a local business plan, develop a technology roadmap that focuses on future capabilities, and expansion of the department’s brand in the market place.With over 20years experience in the gas and electricity industry I have been fortunate to establish a varied and fulfilling path, working in operational and supportive roles building my behavioural and leadership qualities. I would say my strengths include:* Honest and open approach to my work* Integrity when with dealing with others * Provide focus and clarity in problem resolution* Consistency in times of disruption* Presentations * Forward thinking * Process management I am a reflector and deep thinker who believes that one’s contribution should be positive, relevant and not ambiguous. I am a dedicated and loyal individual who relishes the opportunity of giving back to the community, by volunteering. This exposure has enabled me to fully utilise the skills and experience I have gained during my career, and to maintain an open minded and flexible approach to my work.

Althea Dasilva's Current Company Details

Semi retired
Althea Dasilva Work Experience Details
  • National Grid
    Business Development Lead
    National Grid Mar 2017 - Oct 2018
    Warwick, Warwickshire, United Kingdom
    Working with the real time operations management team to develop the strategy for delivering the department’s business objectives, supporting National Grid’s line of sight and the Electricity Transmission Owner (ETO) priorities. This involves ownership and review of the local investment & business plan, initiation of new business development projects, stakeholder management and reporting on financial performance.
  • National Grid
    Customer Resilience & Training Engineer
    National Grid Sep 2012 - Mar 2017
    Warwick, Warwickshire, United Kingdom
    Acting as key point of contact for customer and stakeholder feedback for the real time operations teams and is responsible for handling and responding to complaints in line with the company’s Customer Commitment charter.Business Continuity (BC) champion for critical functions and supported the BC lead to ensure procedures are in place to minimise business disruption; monitor staff capability and drive continual improvementTraining staff to utilise the emergency call out system and processes in the event of a major incident.
  • National Grid
    Logistics Coordinator
    National Grid Aug 2004 - Aug 2012
    Birmingham, West Midlands, United Kingdom
    Overall responsibility for a team of 10 providing a high quality material distribution query service, for gas field engineers. The team was the interface for the warehouse activities at the Erdington distribution centre and various gas customers throughout England and Wales.
  • National Grid
    Customer Service Officer
    National Grid Jan 2000 - Jul 2004
    Solihull, West Midlands, United Kingdom
    Responsible for a number of gas accounts generating transportation income in excess of £200million per annum. Effectively managed the commercial relationship between National Grid Transco service providers and a number of key international shipper and trading organisations.

Althea Dasilva Skills

Customer Service Management Microsoft Office Project Management Leadership Project Planning Microsoft Word Process Improvement Powerpoint Sales

Althea Dasilva Education Details

Frequently Asked Questions about Althea Dasilva

What is Althea Dasilva's role at the current company?

Althea Dasilva's current role is Semi retired.

What is Althea Dasilva's email address?

Althea Dasilva's email address is al****@****net.com

What schools did Althea Dasilva attend?

Althea Dasilva attended Birmingham City University.

What skills is Althea Dasilva known for?

Althea Dasilva has skills like Customer Service, Management, Microsoft Office, Project Management, Leadership, Project Planning, Microsoft Word, Process Improvement, Powerpoint, Sales.

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