To collaborate with Manager, Administrative Support with office operations. professional telephone etiquette, strong communication abilities and writing skills, business administration and background. Answering telephones, Answering e-mails, handling incoming and responding to all emails. Providing Quotes, Invoices, Receipts, and Credit Notes. Communication with Port Health for Export and Import permits, communication with All Embassy's ad Consultates. DIRCO (Department of International Relations & Cooperation. Client files to be created on each and every successful case, also to be updated and saved one as hard copy and electronically. Flights to be booked; using the Airline Booking System. All client queries to be assisted with if it is telephonic, email or even face to face. Cargo flight arrangements. Vender interactions, knowledge of all procedures, general office work, admin duties associated with the above-mentioned tasks. Ad-Hoc Duties. To follow-up on outstanding or pending payments. Always track flights from departure until their arrival destination. Constant communication with airline agents. Customer Service skills. To store and find information such as client files/ cases hard copies or electronic.