Alun Lucas Email and Phone Number
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Alun Lucas personal email
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I'm Managing Director at Zuko, basically responsible for spearheading our growth, making sure our product continues to wow customers and generally juggling 10 things at a time whilst trying to avoid everything falling off the rails (if I can mix my metaphors!).Zuko is a form analytics software platform designed to get more customers completing your online forms and checkouts. It shows you where your users are struggling and dropping out so you can fix the issues and deliver a better customer experience.Zuko has all the features and insight you need to be able to answer the following questions:- What fields cause my users to abandon?- What error messages are being shown, and how often?- What fields do users return to most?- What field takes most time to complete?- How do different devices interact with our form?- Can I be alerted when my form breaks?- What route do users take through our form?- Which step of our journey causes most abandonments?- What fields are the most problematic for our users?If you're interested in finding out more.... drop me a message and ask me a question!Alun
Zuko Analytics
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Managing DirectorZuko Analytics Aug 2020 - PresentSalford, Greater Manchester, Gb -
Managing DirectorFormisimo Aug 2020 - PresentManchester, Greater Manchester, GbFormisimo is a multi-award winning company that has created market leading platforms to help companies improve their web form or checkout conversion rate, reduce cost per acquisition and increase revenue. We've worked with Capital One, William Hill, Experian, Newegg, Just Giving, Publicis Group, Sainsbury's and DFS to help them do just that.Zuko, our most recent platform (www.zuko.io), is a game changer - a 10x improvement on all previous products, and provides more functionality, insight and power than anything else on the market.If your business would benefit from delivering more successful conversions through your web forms or checkout you should speak to us. -
Head Of E-Commerce And OperationsNow Healthcare Group Ltd. Oct 2017 - May 2020Now Healthcare Group (Now GP, Now Patient,Now Pharmacy) provided digital Telehealth and pharmacy services to over 5 million insured lives.My role was to continuously improve operational, product and financial performance by delivering data driven process and strategy change.• Drove marketing, operational, financial and product performance through data analytics• Led the operational, marketing and e-commerce teams• Briefed and managed the creation of external facing websites and customer communications• Reduced cost of customer acquisition by 80% through product and marketing optimisation• Created CRM programmes that doubled customer order rates• Improved support team output by 30% through restructuring internal working processes• Developed strong working relationships with blue chip corporate customers• Enhanced gross pharmacy margin by 5% through analysis of purchasing strategy
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Independent Business ConsultantAbl Business Consulting Limited Apr 2014 - Oct 2017Lead consultant delivering projects across multiple sectors and functions including:• Business modelling for a tech start-up to restructure an unprofitable revenue model• Business planning for a FTSE 100 CEO to establish a standalone retail brand• Market analysis for a financial services company that improved revenues threefold• Structured the business case for a university spin out, enabling them to secure venture funding -
Head Of ProductMetafused Jan 2016 - May 2017London, England, Gb• Used robust market research to set product strategy and identify market needs• Set pricing strategy and negotiated end deals with clients• Liaised with key customers to ensure their needs were being met and their business retained• Ran marketing and external communications; delivered two successful industry award entries -
Investment Manager For The North West Fund For Digital & CreativeAxm Venture Capital Jul 2014 - Dec 2015• Screened and assessed in excess of 300 business plans• Ran meetings with founders to determine attractiveness of potential investments• Structured and negotiated fund investments with founders• Sat on the board of 8 portfolio companies, exercising the Fund's investor rights• Delivered 9 new investments and 16 follow on investments
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Full Time MbaManchester Business School Aug 2012 - Mar 2014Manchester, GbFull-time MBA, Joe Matthews Great Potential Scholarship• GMAT score of 750 (98th percentile worldwide)• Elected President of the MBS Marketing and Retail Club. Member of the Consulting Club• Team leader of the global winners of the 2013 Sustainable Venture Capital International Competition• Won "MBS Best Full-Time Graduating Student" award, finishing top of the class in academic performance• Delivered project for BMW on projecting risk in their supply chain -
Mba Summer ConsultantGoogle Jul 2013 - Sep 2013Mountain View, Ca, Us• Wrote 2014 business plan for Google's agency sales teamo Identified key growth products and customers to set 2014 targetso Created resource and action plan to fulfill those targets• Developed YouTube hotspot analysis tool allowing the sales team to identify which clients were not using the product to its full marketing potential -
Business DirectorMec Jan 2007 - Aug 2012London, London, Gb• Headed a team of four, running client accounts with a combined annual media spend of £11m• Solved client marketing problems by utilising customer, market and proprietary data to inform digital and offline communication strategies. Presented these strategies to senior clients• Successfully led the pitch process for new business wins in the entertainment, public transport and higher education sectors• Interpreted and synthesised output from the internal data team to form actionable recommendations. Delivered a 12% improvement on cost per passenger metrics for a tourism client• Won industry gold awards for outstanding client work: o Barbour - used primary interview data to identify the key cause of target store's underperformance. Developed a revised communications campaign that increased local sales by 15% o Citi - utilised primary and secondary research insights to develop a communications campaign which delivered a rise of seven percentage points in brand consideration• Head of press trading o Responsible for all buying rates in the press medium across the agency Achieved below pool buying results in every audit Helped save a new client c. 12% on in like for like media• Promoted to the Operations Board due to successful client retention and cross-selling of company services -
English Language InstructorNova Sep 2005 - Aug 2006• Coached students in conversational English
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Account ManagerInitiative Jun 2004 - Aug 2005New York, Ny, Us• Strategic media planning and account management.• Developed innovative audience segmentation for the brand refresh of Orange's B2B proposition. Resultant change in strategy delivered an increase in perception metrics among SME's• Project managed the implementation of campaigns, ensuring internal buying teams delivered plans to target weights and budgets• Clients - Orange, General Motors, Continental Tyres, Egyptian Tourist Board. -
Media ManagerOptimedia Sep 2000 - Jun 2004• Planning and buying of press, outdoor, digital, cinema, radio and outdoor media• TV Planning.• Promoted from Graduate Trainee to Manager within two and a half years of joining• Identified the insight that led MFI to alter their price based communication strategy and won the 2004 'PPA Campaign of the Year'• Clients - MFI, Allied Bakeries, Tommy Hilfiger, Allied Domecq, Palm.
Alun Lucas Skills
Alun Lucas Education Details
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Alliance Manchester Business SchoolMaster Of Business Administration (Mba) -
University Of LeedsPolitics With North American Studies -
Penn State UniversityEconomics And Politics
Frequently Asked Questions about Alun Lucas
What company does Alun Lucas work for?
Alun Lucas works for Zuko Analytics
What is Alun Lucas's role at the current company?
Alun Lucas's current role is Get more customers completing your forms and checkouts | Software to improve your conversion rates.
What is Alun Lucas's email address?
Alun Lucas's email address is eu****@****ail.com
What schools did Alun Lucas attend?
Alun Lucas attended Alliance Manchester Business School, University Of Leeds, Penn State University.
What are some of Alun Lucas's interests?
Alun Lucas has interest in Photography, Travel, Sport.
What skills is Alun Lucas known for?
Alun Lucas has skills like Business Strategy, Marketing Strategy, New Business Development, Strategic Communications, B2b, Management, Digital Strategy, Media Planning, Account Management, Leadership, Marketing Communications, Digital Media.
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