Jennifer Alvarez Email & Phone Number

Kansas City, Missouri, United States

Kansas City, Missouri Area

At The DeBruce Foundation, our mission is to expand pathways to economic growth and opportunity. We: • Change how people pursue careers by developing tools and approaches, we help individuals unlock potential to find new career pathways. • Address workforce gaps by partnering, we work to broaden the prepared workforce for high-demand, well-paying jobs. • Structure philanthropic efforts toward sustainable impact by harnessing market forces, we advance practical processes and systemic change. My role, as Executive Project Manager includes, but is not limited to: Project Management, Communications, Partner Relationships and Executive Support

Recognized as a national leader in default servicing, SouthLaw, P.C., and its predecessors have provided professional and comprehensive legal services to loan servicers and banking institutions since 1973. My charge at South is to develop, direct and maintain an innovative strategic plan for client relations focusing both on client retention and new business development for over 200 clients nationwide, which currently includes a revenue stream of upwards of $18.2M. Responsibilities include, but are not limited to:• Manage overall marketing presence for all five firm offices in a four state region (MO, KS, NE, IA)• Develop and manage marketing budget that averages approximately $250K, reducing costs by over 30%• Develop marketing materials, including internal and public website, social media presence, brochure, and outside training materials• Supervise marketing and client relations staff• Lead all client audit/compliance functions, including, but not limited to, completing pre-site questionnaires and deliverables and moderating the physical onsite visits from clients (IT, Operations, Legal), consolidating responses to client scorecards, attending monthly client conference calls to ensure seamless performance by firm staff• Effectively communicate all client directives, alerts, contract agreements and work standards to firm staff (approximately 2000 received annually)• Manage third party service providers including the vetting process, contracts, due diligence and assessments• Identify, develop and coordinate event planning for onsite client visits and industry events• Promote positive relations with partners, clients, staff and vendors to ensure streamlined productivity• Served on USFN Marketing Committee since 2012 (Vice Chair 2017-2019) and Legal League 100 Audit/Compliance Committee 2015-2017

• Plan, direct, organize, communicate, and implement regional agency marketing objectives to support the achievement of company business objectives• Handle all aspects of event planning for agency events that included up to 100+ attendees each budgeted at $200k• Supervise Compliance Coordinator’s functions of securing agency contracts, profit incentive agreements, commission schedules and licensing requirements• Edit & publish internal/public website• Asked to participate and lead multiple teams including system integration, development of internal/external web portals, branding initiatives, travel/expense programs, as well as train employees on systems, processes, software programs• Work with clients to develop multiple advertising campaigns, including brochure-ware, ads, and radio spots to promote new products• Develop meeting materials and presentations for meetings and trade shows for prospective agents• Coordinate on-site automation support functions, strategies, objectives, and problem resolution, in union with IT• Assists in the development of action plans to increase branch profitability and reduce expense ratios• Supervise and coordinate branch facilities/functions, including design, space planning, safety, and contract negotiations with 50+ vendors• Coordinate communication programs and initiatives, to include, but are not limited to client newsletters, employee announcements, community involvement, agency bulletins, brochure-ware, magazine ads, etc• Deliver administrative business support, including coordination of centralized printing, mail services, fleet, equipment, human resource processes, travel, and purchasing• Assist with financial reporting and budgeting, help coordinate the planning process & monitor financial results to target, develop & monitor productivity models and further develop MIS reports • Manage the divisions Accounts Payable/Receivables

QBE acquired the Agri Division of OneBeacon in Sept. 2006

Property Management Firm

Civil Engineering Firm