Alvar Pavón Moreno Email & Phone Number

Cancún, Quintana Roo, México

Led 45% of all our projects last year, achieving an average of 95% in customer satisfaction ratings, as measured by NPS scores.Implemented a customer analytics model, resulting in a 15% increase in revenue and a 10% decrease in operational costs.Implemented a data driven planning initiative that increased employee retention by 20% and reduced turnover rates by 10% within the Operations department.Collaborated with 3+ clients to develop and implement cloud migration strategies, resulting in a reduction of information and a 30% decrease in project closure and settlement times.Implemented a new vendor management system that improved supplier relationships, leading to a 20% reduction in procurement costs and an increase in on-time deliveries by 30%.Developed and executed strategic plans to streamline operations and increase efficiency, resulting in a 15% decrease in operation costs.Creation and implementation of an inventory tracking system to ensure accurate and efficient control of materials and supplies.Prepared and executed Statements of Work (SOW) in collaboration with client and partner teams, defining scopes, objectives and deliverables in a clear and concise manner.Implementation of safety protocols to ensure a safe work environment and comply with industry standards.Development of a maintenance plan for construction tools and equipment, ensuring optimal performance and prolonging their useful life.Executive management of unit price databases, using NeoData software, to create accurate quotes and project plans.Design of industrial and medical grade electrical plans, ensuring adequate energy distribution and compliance with relevant standards and regulations.Leader of an electrical installation project, supervising and directing a team of 14 people.Design and construction of electrical supply systems and grounding systems for the North-West and South water treatment plant.

Cancún, Quintana Roo, México

Compiled and analyzed data from multiple sources using Excel, resulting in the creation of comprehensive monthly reports that allowed management to make more informed decisionsImplemented data-driven decision-making processes in the development and execution of a new product launch strategy, resulting in a 25% increase in market share within the first quarter.Collaborated with the sales team to create personalized customer segmentation strategies, leading to a 10% increase in client retention rates.

Valladolid, Yucatán, México

Identified and implemented cost-saving initiatives, resulting in a $500,000 reduction in operational expenses.Collaborated with cross-functional teams to optimize warehouse management, reducing shipping costs by 30% and improving overall product delivery times.Restructured procedures and protocols, ensuring a 5% decrease in patient accidents and a 25% in workers accidents.Used data to create and implement a new maintenance schedule and procedure guide for specialized equipment, leading to a 25% decrease in equipment malfunction during surgeries.Implemented a new vendor management system that improved supplier relationships, leading to a 20% reduction in procurement costs and an increase in on-time deliveries by 30%.Supervised administrative operations.Led a team of technicians and coordinated efforts with the clinical team.Monitored inventory of medical supplies and equipment and organized replenishment.Linked the administrative management team from the hospital's operational perspective.Managed financial monitoring and accounting methods for clinical projects.Restructured procedures, protocols and objectives to ensure patient safety and optimize the department under my supervision.Conducted technological research for acquisition purposes.Updated, corrected and implemented the new maintenance program for our specialized equipment.Carried out the induction and training of new medical and administrative staff at the hospital.Completely restored the equipment and circulation flows of five operating rooms.Rehabilitated several decommissioned equipment with an approximate value of $630,000 pesos.Optimized workflows in the Central Sterilization Department (CEYE).Identified failures in the emergency electrical circuit of the operating rooms and developed electrical safety protocols programmed to prevent their recurrence.

● Aumenté las ventas y cartera de clientes superando los objetivos mensuales en un 1.5%● Mejoré la evaluación de satisfacción de nuestros clientes ofreciendo capacitaciones personalizadasde nuestros equipos.● Potencié la productividad de la oficina estableciendo nuevos protocolos de atención al cliente.● Atendí dudas técnicas de equipos especializados y mantenimientos correctivos a clientes.

● Coordiné la compra con proveedores de insumos médicos.● Cumplí sin retrasos el calendario de mantenimiento preventivo de equipos médicos.● Atendí órdenes de servicio urgentes durante cirugías.● Realicé capacitaciones al personal médico para el correcto uso de sus equipos.

Monterrey, Nuevo León, México

● Supervisé la redacción de más de 10 artículos científicos.● Investigé los requisitos regulatorios en la Conferencia Internacional de Armonización (ICH) y las Buenas Prácticas Clínicas (GCP).● Interpreté y analicé datos clínicos.● Realicé una extensa investigación utilizando bases de datos como Eureka, Redalyc, SciElo y Redib.

Cancún, Qroo

● Vendí y ejecuté mantenimientos preventivos y correctivos de equipo médico.● Gestioné la logística de varios proyectos con 11 trabajadores bajo mi supervisión.● Poseo más de 300 horas de experiencia maniobrando grúas para el transporte de equipos. ● Diseñé planos eléctricos con el software AutoCAD.

Cancún, Qroo

El museo se encuentra bajo el agua) Responsable de la seguridad de los clientes en los buceos, además de la programación y logística de las expediciones diarias con las 3 barcazas encargadas de los traslados.Otras Responsabilidades:● Traductor (Inglés - Español)● Buzo guía de turistas● Atención al cliente● Vendedor de tours

Cancún, Qroo

Clasificar y contar especies marinasFotógrafo de expedicionesRecolección de muestras para investigación

Cancún, Qroo

Atención al clienteVendedor de paquetes vacacionales