Alvaro Gómez Rueda Email & Phone Number

State Of São Paulo, Brazil

São Paulo Y Alrededores

Head of Operations Brazil (Latin America)Head of Operations responsible for developing and executing data-driven strategies that optimize warehouse management, logistics, and transportation to drive operational excellence and exceed performance targets. I led the strategic development and execution of operational strategies across all facets of the business, leveraging data & analytics to inform decision-making and drive efficiency. From optimizing warehouse layouts and implementing efficient processes to streamlining logistics, Supply chain, CX and managing 3PL relationships.Key areas:Strategic Planning & Execution: I develop and execute comprehensive operational strategies aligned with business objectives, including identifying opportunities for growth and implementing innovative solutions to enhance efficiency and productivity achieving 99,8% On time Delivery for more than 45.000 Restaurants. Warehouse Optimization: I oversee the efficient operation of multiple warehouses, ensuring optimal space utilization, accurate inventory management, and adherence to strict quality and safety standards. Excellence: I implement lean principles and continuous improvement methodologies to streamline workflows, eliminate waste, and enhance operational efficiency and productivity across all areas of the business. Decreasing 7% of GMV. (Gross Margin Value).Data & Analytics: I leverage data analysis to identify trends, optimize performance, and build Real Time Dashboards for informed decision-making across all areas of operations including Productivity, Inventory Management and process standardization.People Operations: Implementing a company wide People Operations Gamification Radar focus on absenteeism and productivity incentive plans focus on picking & packing efficiency.Skills: Transport, Team management,Inventory control, Warehouse management, systems: SAP, WMS,SQL, Operational excellence, Distribution, Cost reduction, Negotiation, Last mile

Colombia

Head of Warehouse Latin America responsible for Leading Frubana's warehouse network across Latin America (Brazil, Colombia, Mexico). I led the strategic direction and operational execution of Frubana's warehouse network, from optimizing warehouse layouts and implementing in House advanced WMS to standardizing processes and consistently delivering impactful results.Key areas:Strategic Planning & Execution: I developed and executed regional warehouse strategies that drove operational excellence and supported Frubana's growth objectives scaling up the form 2 to 27 warehouses. Warehouse Optimization: I oversaw all aspects of warehouse operations, including receiving, storage, picking, packing, shipping, and inventory control. I leverage my expertise in warehouse management systems and best practices to optimize space utilization, ensure accurate inventory management, and maximize productivity growing the operation from 150 to 1000 Employees.Process Improvement: I implemented lean principles and continuous improvement methodologies to streamline processes and maximize efficiency across all warehouse operations including Leakage, Cost & Productivity, People Metrics (Training), Service Levels and transformation projects.Technology & Data Implementation: I led the implementation and integration of advanced in house and outsourced WMS and APP Development to enhance visibility, accuracy, and productivity across the network. APIs, In house & No code Solutions, SQL, Open Source Power Bi Dashboards, People Operations Whatsapp Channeling. Performance Management: I established key performance indicators (KPIs) and implemented robust tracking mechanisms to monitor warehouse performance, identify areas for improvement, and drive operational excellence.Team Leadership: I built, mentored, and led high-performing warehouse teams across multiple locations, from specialized hiring programs up to fostering a culture of collaboration, accountability, and continuous improvement.

Colombia

São Paulo, Brasil

Played a key role in driving operational excellence and efficiency across Frubana's rapidly growing business in Brazil. Successfully managed day-to-day operations, ensuring smooth and efficient workflow across various departments, including warehouse, logistics, and customer service.Key Accomplishments:Process Optimization: Streamlined operational processes, resulting in improved efficiency, reduced costs, and enhanced productivity.Warehouse Efficiency: Optimized warehouse layout, implemented inventory control measures, and ensured accurate order fulfillment.Logistics Management: Coordinated with 3PL providers, optimized delivery routes, and ensured timely delivery of products to customers.Customer Satisfaction: Implemented initiatives to improve customer service and satisfaction, resulting in increased customer retention.Team Management: Supervised and coordinated the activities of the operations team, fostering a collaborative and productive work environment.Key Responsibilities:Daily Operations: Managed day-to-day operations across various departments, ensuring smooth and efficient workflow.Warehouse Supervision: Supervised warehouse activities, including receiving, storage, picking, packing, and shipping.Logistics Coordination: Coordinated with 3PL providers to ensure timely and efficient delivery of products.Inventory Management: Implemented inventory control measures to ensure accurate stock levels and minimize waste.Customer Service: Oversaw customer service operations and implement initiatives to improve customer satisfaction.Team Management: Supervised, motivated, and guided the operations team, providing training and support.Performance Monitoring: Tracked key performance indicators (KPIs) to monitor operational efficiency and identify areas for improvement.Skills: Warehouse management, People management, Picking, Packing, Logistic planning, Productivity

São Paulo Y Alrededores

Barranquilla, Atlántico, Colombia

Colombia

Colombia

Colombia

Master Of Business Administration - Mba, Business Administration And Management, General

Grado En Ingeniería, Industrial Engineering