Alvaro Pozo

Alvaro Pozo Email and Phone Number

Service Manager | Cloud Infra | Customer Success @ Equisoft
montréal, quebec, canada
Alvaro Pozo's Location
Colina, Santiago Metropolitan Region, Chile, Chile
Alvaro Pozo's Contact Details

Alvaro Pozo work email

Alvaro Pozo personal email

About Alvaro Pozo

IT Engineer, with more than 15 years of experience implementing projects, consulting and delivering services to international customers.Experienced in Project Management with a demonstrated successful history of leading process improvement initiatives, streamlining business processes and customer success in the Information Technology Industry. Skilled in negotiation, analytical skills, operations, consulting and teamwork effectiveness. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes, and costs. Outstanding communicator with proficiency in English and Spanish.

Alvaro Pozo's Current Company Details
Equisoft

Equisoft

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Service Manager | Cloud Infra | Customer Success
montréal, quebec, canada
Website:
equisoft.com
Employees:
383
Alvaro Pozo Work Experience Details
  • Equisoft
    Cloud Infra Services Delivery Manager
    Equisoft Jul 2024 - Present
    Montreal, Quebec, Canadá
    -Oversee end-to-end delivery of cloud infrastructure projects, ensuring alignment with business objectives and technical requirements-Lead cross-functional teams in implementing scalable, secure, and cost-effective cloud solutions-Develop and maintain service delivery frameworks, KPIs, and best practices-Manage client relationships and expectations, providing regular updates on project status and milestones-Drive continuous improvement initiatives to enhance operational efficiency and service quality
    View
  • Ust España & Latam
    Service Manager
    Ust España & Latam Apr 2023 - Jul 2023
    Gran Santiago, Región Metropolitana De Santiago, Chile
    View
  • Oracle
    Cloud Customer Manager
    Oracle Dec 2021 - Mar 2022
    Área Metropolitana De Santiago
    View
  • Oracle
    Customer Services Manager / Success Manager
    Oracle Jan 2013 - Mar 2021
    Santiago, Chile
    View
  • Oracle
    Cloud Services Delivery Manager
    Oracle Oct 2009 - Dec 2013
    Santiago, Chile
    View
  • Oracle
    Servicedesk Engineer
    Oracle Jul 2007 - Sep 2009
    View
  • Zona Franca Sa
    Sysadmin | Data Center Operator
    Zona Franca Sa Jan 2004 - Jul 2007
    Iquique, Chile

Alvaro Pozo Skills

Social Media Consulting Availability Management Linux Oracle Collaboration Suite Oracle E Business Suite It Outsourcing Itil Application Management Community Relations Microsoft Sql Server Siebel Inteligencia Empresarial Oracle Compliance Situation Management Hyperion Liderazgo De Equipos Microsoft Office Social Marketing It Operations Fluent English Microsoft Excel Liderazgo De Equipos Multidisciplinarios Customer Service Business Intelligence Microsoft Project Service Management Obiee Sql Mejora De Procesos De Negocio Oracle Application Server Oracle Discoverer Liderazgo Empresarial Unix Service Assurance Cloud Computing Mysql Liderazgo It Service Management

Alvaro Pozo Education Details

Frequently Asked Questions about Alvaro Pozo

What company does Alvaro Pozo work for?

Alvaro Pozo works for Equisoft

What is Alvaro Pozo's role at the current company?

Alvaro Pozo's current role is Service Manager | Cloud Infra | Customer Success.

What is Alvaro Pozo's email address?

Alvaro Pozo's email address is al****@****cle.com

What schools did Alvaro Pozo attend?

Alvaro Pozo attended Universidad Nacional Andrés Bello, Universidad Nacional Andrés Bello, Universidad Nacional Andrés Bello, Universidad De Las Américas (Cl), Universidad Arturo Prat, Universidad De Los Andes (Cl).

What are some of Alvaro Pozo's interests?

Alvaro Pozo has interest in Social Services, Children, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.

What skills is Alvaro Pozo known for?

Alvaro Pozo has skills like Social Media, Consulting, Availability Management, Linux, Oracle Collaboration Suite, Oracle E Business Suite, It Outsourcing, Itil, Application Management, Community Relations, Microsoft Sql Server, Siebel.

Who are Alvaro Pozo's colleagues?

Alvaro Pozo's colleagues are Jaspreet Singh Kohli, Michel Doré, Gentle London Mba, C.dir., Ssgb, Itil®v4, Csm, Cspo., Mathieu Morin, Faizul Hazari, Emma Millman, Srividya C.

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