Daniela Alves Email & Phone Number

Porto, Portugal

🔹 Efficiently respond to customers’ inquiries through email, ensuring timely and accurate resolution.🔹 Liaise with business partners to ensure alignment with operational processes and specific time frames.🔹 Analyze customers’ contacts and its impact to identify trends and areas for improvement in service delivery.🔹 Develop and implement strategies to.

Porto, Portugal

🔹 Respond to Customer Inquiries via several channels;🔹 Provide information with regards to products/services and other related inquiries;🔹 Help customers place orders and advise as necessary;🔹 Liaise with several departments to ensure that orders are correctly shipped, according to customer necessities, and help with any issues that may arise;🔹 Manage a.

Cambridge, United Kingdom

🔹 Led all branding and communication initiatives, ensuring cohesive and impactful brand representation across all channels.🔹 Collaborated with creative professionals to develop logos and brand visuals that align with the company's identity and objectives.🔹 Assisted in the development of the company website, contributing to its design and functionality to.

Cambridge, United Kingdom

🔹 Executed visual merchandising strategies to create enticing product displays and maintain a visually appealing store environment.🔹 Conducted filling and recovery tasks to ensure merchandise availability and neat presentation on the sales floor, optimizing the shopping environment for customers.🔹 Managed stock reception processes, including inventory.

🔹 Led content creation efforts for the blog, curating engaging and informative articles to resonate with the interior design audience.🔹 Managed a team of writers, providing guidance and feedback to ensure high-quality content production.🔹 Developed and maintained an editorial calendar to plan and organize blog content, ensuring consistency and alignment.

Porto Area, Portugal

Responsible for the communications within USA, South America, Asia and Africa markets.🔹 Cultivated strong relations and secured media coverage with leading magazines and digital influencers.🔹 Served as the company’s face at renowned trade shows such as Maison et Objet Paris and BDNY - Boutique Design New York.🔹 Spearheaded the creation and dissemination of.

Portugal

🔹 Spearheaded communication efforts with the media, ensuring consistent messaging and positive brand representation.🔹 Managed and curated content for the brand's Social Media channels, driving engagement and brand awareness.🔹 Orchestrated end-to-end event production, from concept ideation to execution, delivering memorable experiences.🔹 Proactively sourced.

Porto Area, Portugal

🔹 Served as representative of Spanish energy company Fenosa in the Portuguese market, specializing in B2B interactions.🔹 Conducted market research and analysis to identify potential clients and opportunities for growth, driving proactive outreach and engagement.🔹 Provided personalized support and solutions to clients, addressing their energy needs and.

Porto, Portugal

🔹 Led the production of two dynamic shows focusing on Fashion and Lifestyle, overseeing all aspects from guest selection, script development, to set decoration.🔹 Collaborated closely with team members to ensure seamless coordination and execution of production tasks.🔹 Assisted in the creation and alignment of show content, ensuring consistency with brand.

Matosinhos, Porto, Portugal

🔹 Delivered personalized customer service, catering to individual needs and preferences while maximizing up-selling opportunities.🔹 Provided assistance with stock reception, ensuring accurate inventory management and timely replenishment.🔹 Contributed to visual merchandising efforts, maintaining attractive displays to enhance the shopping experience.🔹.

Bachelor'S Degree, Communication Sciences: Journalism And Marketing

Professional Course: Commerce