Raphael Alves Email and Phone Number
Raphael Alves personal email
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Dynamic professional with extensive experience in content management, social media, and social listening, working with a wide range of clients. I possess skills in:Understanding client's tone of voice;Liaising with internal teams for content production;Monitoring and engaging on social media platforms;Supporting in crisis management;Generating performance reports with valuable insights;Creating and scheduling posts, including SEO optimization;Drafting briefings.
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Relacionamento Com O ClienteHortifruti Dec 2024 - PresentRio De Janeiro, Rio De Janeiro, Brasil
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Social Listening AssistantAncar Ivanhoe Shopping Centers Jun 2021 - Jul 2024Rio De Janeiro, Rio De Janeiro, Brasil- Engaged with shopping malls to understand the profile and tone of voice of each establishment;- Interfaced with various House departments to support content production;- Monitored social media interactions across all shopping malls for control, response, and engagement with customers;- Supported PR and Press Office in crisis management situations;- Generated monthly performance reports with indicators and insights for more accurate content creation. -
Content AnalystWide Comunicação Expandida Apr 2021 - May 2021Freelancer for Drogarias Venancio e Imovac.- Created briefs for the design department based on client demands;- Wrote and scheduled daily social media posts (Facebook and Instagram);- Created content for dark posts and email marketing;- Wrote blog posts using SEO techniques. -
Social Media AssistantBtg Agência Apr 2019 - Jan 2020Rio De Janeiro, Rj, Brasil- Filtering mentions, comments, and interaction with social media users using Postgrain and MLabs tools; - Assisting in creating content for social media and blogs;- Assisting in the preparation of monthly monitoring reports and scheduling of posts. Clients: Duomo, Duloren, PARS, Sushi Rio, Fenacap, Telecall, CNSeg, Med-Rio, Hospital Di Camp, Big Bi Sucos, Il Salone, Alta Moda É..., Fashion Mall and Bossa Nova Mall. -
Customer Service 2.0 InternAgência Kindle Apr 2017 - Jan 2018Filtering of mentions, comments and publications and interaction with Facebook and Instagram users on pages of 14 Espetto Carioca franchises, Rubaiyat group restaurants, BRASAS English Course, Ronald McDonald Institute, McDia Feliz, Geneal and Casas de Festas Vale dos Sonhos by through the Scup. -
Bilingual Service ConsultantSamsung Mobile Jul 2016 - Aug 2016Rio De JaneiroBasic telephone support work for athletes and committee members from over 100 countries during the Olympic Games. -
Journalism And Marketing InternBemobi Jul 2014 - May 2016Rio De JaneiroCreating and sending news via text messages (SMS); production and layout of the internal newspaper (discontinued); evaluation, publication of offers and updating of discount club websites. -
Business DevelopmentEasy Taxi Sep 2013 - Mar 2014Rio De JaneiroAs a freelancer: responsible for working at strategic dissemination points throughout the city, capturing new taxi drivers and making their registration and activations.As an intern: responsible for managing these points, doing maintenance and replacement of material and also recruiting personnel for assistance. -
Journalism InternM4U Jul 2011 - Jul 2013Rio De Janeiro E Região, BrasilCreation and sending of news via text messages (SMS), production and layout of the internal newspaper (discontinued).
Raphael Alves Skills
Raphael Alves Education Details
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Incomplete
Frequently Asked Questions about Raphael Alves
What company does Raphael Alves work for?
Raphael Alves works for Hortifruti
What is Raphael Alves's role at the current company?
Raphael Alves's current role is Community Manager | Social Media | Marketing Analyst | Writer | Social Listening.
What is Raphael Alves's email address?
Raphael Alves's email address is mr****@****ail.com
What schools did Raphael Alves attend?
Raphael Alves attended Estácio, Universidade Veiga De Almeida.
What skills is Raphael Alves known for?
Raphael Alves has skills like Microsoft Office, Microsoft Excel, Digital Marketing, Marketing Social, Blogues, Portuguese, Photoshop, Microsoft Word, Microsoft Powerpoint, Marketing, Jornalismo, Adobe Photoshop.
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Raphael Alves
Degree In Artificial Intelligence At Ufg | Python, C, C++ | Cybersecurity And Ai Researcher At CeiaGoiânia, Go -
Raphael Alves
Fullstack Developer | Senior Engineer | Node.Js | Typescript | Wordpress | React | Php | AwsSão Paulo, Sp -
Raphael Alves
Global Business Management | Global Strategic Planning & Execution | Iese Executive MbaSão Paulo, Sp1dupont.com
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