Raphael Alves

Raphael Alves Email and Phone Number

Community Manager | Social Media | Marketing Analyst | Writer | Social Listening @ Hortifruti
Raphael Alves's Location
Rio de Janeiro, Rio de Janeiro, Brazil, Brazil
Raphael Alves's Contact Details

Raphael Alves personal email

About Raphael Alves

Dynamic professional with extensive experience in content management, social media, and social listening, working with a wide range of clients. I possess skills in:Understanding client's tone of voice;Liaising with internal teams for content production;Monitoring and engaging on social media platforms;Supporting in crisis management;Generating performance reports with valuable insights;Creating and scheduling posts, including SEO optimization;Drafting briefings.

Raphael Alves's Current Company Details
Hortifruti

Hortifruti

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Community Manager | Social Media | Marketing Analyst | Writer | Social Listening
Raphael Alves Work Experience Details
  • Hortifruti
    Relacionamento Com O Cliente
    Hortifruti Dec 2024 - Present
    Rio De Janeiro, Rio De Janeiro, Brasil
  • Ancar Ivanhoe Shopping Centers
    Social Listening Assistant
    Ancar Ivanhoe Shopping Centers Jun 2021 - Jul 2024
    Rio De Janeiro, Rio De Janeiro, Brasil
    - Engaged with shopping malls to understand the profile and tone of voice of each establishment;- Interfaced with various House departments to support content production;- Monitored social media interactions across all shopping malls for control, response, and engagement with customers;- Supported PR and Press Office in crisis management situations;- Generated monthly performance reports with indicators and insights for more accurate content creation.
  • Wide Comunicação Expandida
    Content Analyst
    Wide Comunicação Expandida Apr 2021 - May 2021
    Freelancer for Drogarias Venancio e Imovac.- Created briefs for the design department based on client demands;- Wrote and scheduled daily social media posts (Facebook and Instagram);- Created content for dark posts and email marketing;- Wrote blog posts using SEO techniques.
  • Btg Agência
    Social Media Assistant
    Btg Agência Apr 2019 - Jan 2020
    Rio De Janeiro, Rj, Brasil
    - Filtering mentions, comments, and interaction with social media users using Postgrain and MLabs tools; - Assisting in creating content for social media and blogs;- Assisting in the preparation of monthly monitoring reports and scheduling of posts. Clients: Duomo, Duloren, PARS, Sushi Rio, Fenacap, Telecall, CNSeg, Med-Rio, Hospital Di Camp, Big Bi Sucos, Il Salone, Alta Moda É..., Fashion Mall and Bossa Nova Mall.
  • Agência Kindle
    Customer Service 2.0 Intern
    Agência Kindle Apr 2017 - Jan 2018
    Filtering of mentions, comments and publications and interaction with Facebook and Instagram users on pages of 14 Espetto Carioca franchises, Rubaiyat group restaurants, BRASAS English Course, Ronald McDonald Institute, McDia Feliz, Geneal and Casas de Festas Vale dos Sonhos by through the Scup.
  • Samsung Mobile
    Bilingual Service Consultant
    Samsung Mobile Jul 2016 - Aug 2016
    Rio De Janeiro
    Basic telephone support work for athletes and committee members from over 100 countries during the Olympic Games.
  • Bemobi
    Journalism And Marketing Intern
    Bemobi Jul 2014 - May 2016
    Rio De Janeiro
    Creating and sending news via text messages (SMS); production and layout of the internal newspaper (discontinued); evaluation, publication of offers and updating of discount club websites.
  • Easy Taxi
    Business Development
    Easy Taxi Sep 2013 - Mar 2014
    Rio De Janeiro
    As a freelancer: responsible for working at strategic dissemination points throughout the city, capturing new taxi drivers and making their registration and activations.As an intern: responsible for managing these points, doing maintenance and replacement of material and also recruiting personnel for assistance.
  • M4U
    Journalism Intern
    M4U Jul 2011 - Jul 2013
    Rio De Janeiro E Região, Brasil
    Creation and sending of news via text messages (SMS), production and layout of the internal newspaper (discontinued).

Raphael Alves Skills

Microsoft Office Microsoft Excel Digital Marketing Marketing Social Blogues Portuguese Photoshop Microsoft Word Microsoft Powerpoint Marketing Jornalismo Adobe Photoshop Social Media English Customer Service

Raphael Alves Education Details

Frequently Asked Questions about Raphael Alves

What company does Raphael Alves work for?

Raphael Alves works for Hortifruti

What is Raphael Alves's role at the current company?

Raphael Alves's current role is Community Manager | Social Media | Marketing Analyst | Writer | Social Listening.

What is Raphael Alves's email address?

Raphael Alves's email address is mr****@****ail.com

What schools did Raphael Alves attend?

Raphael Alves attended Estácio, Universidade Veiga De Almeida.

What skills is Raphael Alves known for?

Raphael Alves has skills like Microsoft Office, Microsoft Excel, Digital Marketing, Marketing Social, Blogues, Portuguese, Photoshop, Microsoft Word, Microsoft Powerpoint, Marketing, Jornalismo, Adobe Photoshop.

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