Relacionamento Com O Cliente
Current
Dec 2024 - Present
AeroLeads people directory · profile
Raphael Alves Email & Phone Number
Community Manager | Social Media | Marketing Analyst | Writer | Social Listening
at
Hortifruti
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Community Manager | Social Media | Marketing Analyst | Writer | Social Listening
Location
Rio De Janeiro, Rio De Janeiro, Brazil
Who is Raphael Alves? Overview
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Quick answer
Raphael Alves is listed as Community Manager | Social Media | Marketing Analyst | Writer | Social Listening at Hortifruti, based in Rio De Janeiro, Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Raphael Alves.
Raphael Alves previously worked as Relacionamento com o cliente at Hortifruti and Social Listening Assistant at Ancar Ivanhoe Shopping Centers. Raphael Alves holds Techonological Degree, Marketing from Estácio.
Company email context
Email format at Hortifruti
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Hortifruti
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Profile bio
About Raphael Alves
Dynamic professional with extensive experience in content management, social media, and social listening, working with a wide range of clients. I possess skills in:Understanding client's tone of voice;Liaising with internal teams for content production;Monitoring and engaging on social media platforms;Supporting in crisis management;Generating performance reports with valuable insights;Creating and scheduling posts, including SEO optimization;Drafting briefings.
Listed skills include Microsoft Office, Microsoft Excel, Digital Marketing, Marketing Social, and 11 others.
Current workplace
Raphael Alves's current company
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9 roles
Raphael Alves work experience
A career timeline built from the work history available for this profile.
Social Listening Assistant
- Engaged with shopping malls to understand the profile and tone of voice of each establishment;- Interfaced with various House departments to support content production;- Monitored social media interactions across all shopping malls for control, response, and engagement with customers;- Supported PR and Press Office in crisis management situations.
Jun 2021 - Jul 2024
Content Analyst
Freelancer for Drogarias Venancio e Imovac.- Created briefs for the design department based on client demands;- Wrote and scheduled daily social media posts (Facebook and Instagram);- Created content for dark posts and email marketing;- Wrote blog posts using SEO techniques.
Apr 2021 - May 2021
Social Media Assistant
- Filtering mentions, comments, and interaction with social media users using Postgrain and MLabs tools; - Assisting in creating content for social media and blogs;- Assisting in the preparation of monthly monitoring reports and scheduling of posts. Clients: Duomo, Duloren, PARS, Sushi Rio, Fenacap, Telecall, CNSeg, Med-Rio, Hospital Di Camp, Big Bi Sucos.
Apr 2019 - Jan 2020
Customer Service 2.0 Intern
Filtering of mentions, comments and publications and interaction with Facebook and Instagram users on pages of 14 Espetto Carioca franchises, Rubaiyat group restaurants, BRASAS English Course, Ronald McDonald Institute, McDia Feliz, Geneal and Casas de Festas Vale dos Sonhos by through the Scup.
Apr 2017 - Jan 2018
Bilingual Service Consultant
Basic telephone support work for athletes and committee members from over 100 countries during the Olympic Games.
Jul 2016 - Aug 2016
Journalism And Marketing Intern
Creating and sending news via text messages (SMS); production and layout of the internal newspaper (discontinued); evaluation, publication of offers and updating of discount club websites.
Jul 2014 - May 2016
Business Development
As a freelancer: responsible for working at strategic dissemination points throughout the city, capturing new taxi drivers and making their registration and activations.As an intern: responsible for managing these points, doing maintenance and replacement of material and also recruiting personnel for assistance.
Sep 2013 - Mar 2014
Journalism Intern
Creation and sending of news via text messages (SMS), production and layout of the internal newspaper (discontinued).
Jul 2011 - Jul 2013
2 education records
Raphael Alves education
Techonological Degree, Marketing
Bachelor'S Degree, Journalism, Incomplete
FAQ
Frequently asked questions about Raphael Alves
Quick answers generated from the profile data available on this page.
What company does Raphael Alves work for?
Raphael Alves works for Hortifruti.
What is Raphael Alves's role at Hortifruti?
Raphael Alves is listed as Community Manager | Social Media | Marketing Analyst | Writer | Social Listening at Hortifruti.
Where is Raphael Alves based?
Raphael Alves is based in Rio De Janeiro, Rio De Janeiro, Brazil while working with Hortifruti.
What companies has Raphael Alves worked for?
Raphael Alves has worked for Hortifruti, Ancar Ivanhoe Shopping Centers, Wide Comunicação Expandida, Btg Agência, and Agência Kindle.
How can I contact Raphael Alves?
You can use AeroLeads to view verified contact signals for Raphael Alves at Hortifruti, including work email, phone, and LinkedIn data when available.
What schools did Raphael Alves attend?
Raphael Alves holds Techonological Degree, Marketing from Estácio.
What skills is Raphael Alves known for?
Raphael Alves is listed with skills including Microsoft Office, Microsoft Excel, Digital Marketing, Marketing Social, Blogues, Portuguese, Photoshop, and Microsoft Word.
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