Alvin Kumar Email & Phone Number

New Zealand

Hunter Douglas Group

Suva, Central, Fiji

- Develop and implement the organization's ICT strategy in alignment with business objectives.- Manage and maintain the technology infrastructure, including servers, networks, telecommunications systems, and data centers.- Oversee system administration activities, including user management, access controls, backups, and disaster recovery planning.- Implement and maintain robust security measures to protect the organization's data and systems from unauthorized access and cyber threats.- Lead and manage IT projects from initiation to completion, ensuring projects are delivered on time and within budget.- Evaluate and select technology vendors, negotiate contracts, and manage vendor relationships.- Develop and manage the ICT budget, identifying cost-saving opportunities and optimizing IT spending.- Provide leadership and guidance to the ICT team, fostering a collaborative and productive work environment.- Ensure timely and effective user support by establishing helpdesk procedures, resolving user issues, and providing training and documentation.- Ensure compliance with relevant laws, regulations, and industry standards regarding data protection and privacy.

Fiji

- Analyze corporate ICT strategies and plans and adapt them for Sub Regional Offices.- Maintain, upgrade and enhance existing IT systems including troubleshooting and providing continuing user support- Design and participate in planning, preparation and monitoring of sub regional office ICT budgets and plans and ensure incorporation of ICT input into project proposals. Monitor ICT investments and recurrent costs, propose and implement methods to increase cost-efficiency- Monitor Inter-/Intra-net functionality, security and integrity of ICT Systems- Ensure optimum application performance and effective use through end-user training.• Coordinate and implement ADB's policy on Information Technology. Maintenance and operation of efficient communication systems for operations, Manage field offices: Fiji, Samoa, Tonga, Cook Islands, Tuvalu, and Kiribati•Identifying and mitigating cybersecurity risk via Security Information and Event Management (SIEM) and other integrated risk management tools.

Fiji

• Citrix Environment• VMWare & Veeam • Lotus domino and lotus Notes• WAN and LAN• SYSPRO ERP software• Participate in various projects and roll-outs• Responsible for Maintaining IT Infrastructure which includes – HP, VMware, Veeam Windows Server Managing, Data Centre facility, Citrix, Proxy, Platform, Reporting.• Maintain all documentation for system configuration, disaster recovery, incident management and resolution. Responsible for System Administration• Support all Goodman Fielder Staffs and ensure that proper Consultation and communication are being undertaken• Responsible for System Administration• Liaise with Microsoft / Symantec/ Veeam and other third-party vendor for software and next level escalation• Implement File/ WSUS/ Print servers 2012, etc• Providing dedicated support to systems including desktop hardware, software and internal systems, whether remotely or in the field, deploying software; creating accounts• Advanced monitoring, administrate, troubleshoot, and manage infrastructure based systems• Manages the hardware, software, analysis, design, implementation and overall improvement of information technology.* Migration of Lotus notes to Office 365

Maintaining complete IT Infrastructure of Telecom Staffs which include – Client end Applications / Basic Server Administrate/ Desktop, Laptop etc.• Support and administer network systems – LAN, WAN, Internet/ Intranet of Telecom• Monitor Connect Network and Production Systems using Network monitoring and reporting tools• Maintain and Monitor SAN, Tape libraries and Backups• Responsible for System Administration• Responsible for IT Vendor interactions / including Support• Support all Telecom Staffs and ensure that proper Consultation and communication are being undertaken• Participate in various projects and roll-outs• Comply with all policies and procedures / suggest improvement as required• Manage and configure Server based components• Provide remote support to users (RDP, terminal remote, logmein, Citrix)• Responsible for monitoring and support various types of Windows Based Servers (Win SBS 2003 / 2008 and Win Standard 2003 / 2008 server• Liaise with Microsoft other third-party vendor for software and next level escalation• Provide Support internal and external clients support for total IT managed services support• Implement and configure iphone to synchronize exchange 2003 and 2007.• Live Streaming for international users.• Level 2 on call 24 x 7 support.• MS Exchange 2007• VMWare • Veeam

Fiji

• Major PC/laptop/ Projectors /POS/Routers/Printer and Scanners/LCD hardware and software maintenance work carried out• Implement and troubleshoot Wired / Wireless Network• Reporting and logging of incoming and outgoing of items and preparing reports of faults in the items• Provide remote support to users (RDP, terminal remote, logmein, Citrix)•Reporting and logging of incoming and outgoing of items and preparing reports of faults in the items

Certified Network Security Specialist Cnss, Cybersecurity

Education record

Education record