Alvin Chen Email & Phone Number

Los Angeles, CA, US

Greater Los Angeles, California, United States

• Serving and supporting the business from new and existing customers based in Southern California and Taiwan.
• Designing and architecting solutions of adhesives, conformal coatings, thermal interface materials, die attached films, that align with customer objectives and ensuring successful implementation.
• Providing technical guidance and support to the customers.
• Working with cross functional teams to oversee the deployment and integration of solutions, providing technical oversight.
• Cultivating strong relationships with key stakeholders, including technical decision-makers and influencers.
• Developing sales collateral, including technical documentation, case studies, and presentations, to support the sales process.

Greater Los Angeles, California, United States

• Provided field support at customers and CM’s sites for implementations, trials, and troubleshooting on dispensing machines (PVA Delta, Nordson SL-940, and etc...), PFAS-free nano coatings, and chemical materials.
• Conducted DOEs and participated in sales calls domestically and internationally to assist local teams and serve global customers. Offered technical trainings to global teammates and distributors.
• Assumed the TPM role in projects with intricate perspectives and owning products while being the vital liaison between cross functional teams internationally.
• Explored and identified new business in consumer electronics, EV, data server, and medical industries.
• Worked with global customers and teammates to help grow and maintained customer satisfaction through improved product consistency and performance.
• Supported company growth by providing technical consultation and field supported to global customers.

Greater Los Angeles, California, United States

• 100% Product Line Ownership: successfully managed two new business units (Flexible Lighting Solutions & AC Modules).
• Led cross-functional teams (Hardware, Firmware, Software, Cost, Marketing, Sales) to meet customer expectations. Earned customer’s trust and won OEM & ODM projects.
• Role expanded to become voice of the customers from multiple industries (Aerospace, Robotics, EV, Autonomous Vehicles, Medical, Horticulture, Lighting)
• Satisfy Customer product requirements: (Robotics IR module, LiDAR, Embedded System)
• Saved 17% of the PCBA cost by improving material selection based on mechanical design objectives, thermal management consideration, and cost evaluation. Sourced alternate vendors to improve lead time, reduced supply.
• Led software engineers on new features deployment, product specs.

Greater Los Angeles, California, United States

• Provided troubleshooting and technical supports to outside sales, distributors, and global customers from the component to the system level
• Evaluated the manufacturability on PCBA design and fabrication for developing new products and refining existed products
• Introduced new product lines, PWM light control system, horticultural lighting, addressable RGB w/IC lighting modules, and UVC product lines from new suppliers in Asia
• Utilized measurement tools to do the lighting performance testing and analysis, such as NFMS Goniometer, Spectrum Analyzer, Lumen Output Detector, Thermometer, Integral Sphere
• Worked closely with UL, Intertek, and DLC testing labs on certifying modules and finished products.
• Finalized PCN, EOL, PPAP, CCAR (8D), CARM reports requested by the distributors/ customers.

Los Angeles, California

Research focus: mechanisms of growing uniform 1-D nickel silicide, reliability issues of 3-D IC Packaging Materials

Chutung, Taiwan

§Researched potential in nanotechnology, specialty chemicals, and petrochemical.§Published latest analytical reports on status of global specialty chemical/petrochemical industry.

Pintung County, Taiwan

Served as clerk in Personnel Office of Army Mechanized Infantry Brigade 298.

Hsinchu County/City, Taiwan

§Followed associate professor, Wen-Wei Wu.§Studied effects of temperature, pressure, gas, specimen quality on growing orderly one-dimensional silicide nanowires via CVD process in Advanced Nanodevice and Thin Film Laboratory.

Master Of Science - Ms, Materials Science & Engineering

Activities and Societies: Public Relation of UCLA TSA (Taiwanese Student Association)Capstone Project: “Mechanical embrittlement of.

Bachelor Of Science (Bs), Materials Science And Engineering

§Research Focus: The Growth of Nickel Silicide Nanowires via CVD Method. §Aacademic advisor: Associate Professor, Wen-Wei Wu