• Serving and supporting the business from new and existing customers based in Southern California and Taiwan.• Designing and architecting solutions of adhesives, conformal coatings, thermal interface materials, die attached films, that align with customer objectives and ensuring successful implementation.• Providing technical guidance and support to the customers.• Working with cross functional teams to oversee the deployment and integration of solutions, providing technical oversight.• Cultivating strong relationships with key stakeholders, including technical decision-makers and influencers.• Developing sales collateral, including technical documentation, case studies, and presentations, to support the sales process.• Monitoring and performing DOEs/ product performance testings in the local laboratory.• Staying current on industry trends, competitive offerings, and emerging technologies to maintain a competitive edge.

• Provided field support at customers and CM’s sites for implementations, trials, and troubleshooting on dispensing machines (PVA Delta, Nordson SL-940, and etc...), PFAS-free nano coatings, and chemical materials.• Conducted DOEs and participated in sales calls domestically and internationally to assist local teams and serve global customers. Offered technical trainings to global teammates and distributors.• Assumed the TPM role in projects with intricate perspectives and owning products while being the vital liaison between cross functional teams internationally.• Explored and identified new business in consumer electronics, EV, data server, and medical industries.• Worked with global customers and teammates to help grow and maintained customer satisfaction through improved product consistency and performance.• Supported company growth by providing technical consultation and field supported to global customers.• Conducted feasibility studies and derived appropriate consequential measures, and presented results. Optimized current product offerings for quality and efficiency.• Researched, interpreted, and developed models based on customers' specifications and requirements.

• 100% Product Line Ownership: successfully managed two new business units (Flexible Lighting Solutions & AC Modules).• Led cross-functional teams (Hardware, Firmware, Software, Cost, Marketing, Sales) to meet customer expectations. Earned customer’s trust and won OEM & ODM projects.• Role expanded to become voice of the customers from multiple industries (Aerospace, Robotics, EV, Autonomous Vehicles, Medical, Horticulture, Lighting) • Satisfy Customer product requirements: (Robotics IR module, LiDAR, Embedded System) • Saved 17% of the PCBA cost by improving material selection based on mechanical design objectives, thermal management consideration, and cost evaluation. Sourced alternate vendors to improve lead time, reduced supply chain lead time by 37%.• Led software engineers on new features deployment, product specs. • Coordinated with marketing and IT on database maintenance and SEO.• Planned for Product Roadmap & NPI. Guided vendors in China, Taiwan, and Malaysia to ensure Worldwide PPAP, Underwriter Laboratories (UL) compliance.

• Provided troubleshooting and technical supports to outside sales, distributors, and global customers from the component to the system level• Evaluated the manufacturability on PCBA design and fabrication for developing new products and refining existed products• Introduced new product lines, PWM light control system, horticultural lighting, addressable RGB w/IC lighting modules, and UVC product lines from new suppliers in Asia• Utilized measurement tools to do the lighting performance testing and analysis, such as NFMS Goniometer, Spectrum Analyzer, Lumen Output Detector, Thermometer, Integral Sphere• Worked closely with UL, Intertek, and DLC testing labs on certifying modules and finished products.• Finalized PCN, EOL, PPAP, CCAR (8D), CARM reports requested by the distributors/ customers.

Research focus: mechanisms of growing uniform 1-D nickel silicide, reliability issues of 3-D IC Packaging Materials

§Researched potential in nanotechnology, specialty chemicals, and petrochemical.§Published latest analytical reports on status of global specialty chemical/petrochemical industry.

Served as clerk in Personnel Office of Army Mechanized Infantry Brigade 298.

§Followed associate professor, Wen-Wei Wu.§Studied effects of temperature, pressure, gas, specimen quality on growing orderly one-dimensional silicide nanowires via CVD process in Advanced Nanodevice and Thin Film Laboratory.