Alvin Lin Email & Phone Number

Toronto, Ontario, Canada

• Provides executive administrative support to manage the CEO and Vice President's calendars by coordinating travel arrangements, conferences, and events, while resolving schedule conflicts.• Prepares correspondences such as executive summaries, itineraries, expense reports, and other documentation such as recording and transcribing formal meeting minutes.• Handles confidential information and appropriately discards physical and electronic files.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Provided front-line service for Toronto City Hall by responding to general inquiries and providing wayfinding to services and amenities.• Managed confidential information by confirming identification and appointments.• Ensured responses to clients adhered to 311 and the City of Toronto’s procedures and policies to meet public service standards.• Maintained the 311 system by verifying and updating information on public inquiries and municipal services.

Toronto, Ontario, Canada

• Provided front-end reception support to the Toronto Public Health Mass Immunization Clinic by processing clients into the VaxTO program utilizing personal information, verifying identities, registering clients, and updating profiles in the Salesforce application.• Responded to general inquiries regarding the VaxTO program on eligibility requirements and terms of service.• Prepared correspondences for clients i.e., vaccination receipts, appointment slips, and terms of service.• Assisted with end-to-end clinic operations while utilizing the Incident Management System.• Managed vaccine inventory by monitoring deliveries and distribution of vaccines.• Provided one-on-one training to newly hired frontline workers in terms of clinical procedures and policies.

Toronto, Ontario, Canada

• Communicated with the public and patrons by addressing public inquiries/concerns, and informing the public of program changes.• Maintained the upkeep of the facility including general cleaning duties, restocking supplies, and reporting maintenance issues.

Toronto, Ontario, Canada

• Supervised the service delivery of recreational activities and operations of the facility to ensure successful programming; which included monitoring staff trainings, scheduling, and delegating tasks.• Handled and documented incidents and emergencies by adhering to the City of Toronto’s procedures and policies.• Communicated with the public and patrons by addressing public inquiries/concerns, andinforming the public of program changes, including but not limited to, preparing correspondences i.e., training and employee timesheets, bulletins, letters and other documentation.• Registered clients in the program through the CLASS system.

Toronto, Ontario, Canada