Ann Johnson, Pmp Email & Phone Number

Phoenix, AZ, US

Unanet is a leading provider of ERP and CRM solutions purpose-built for Government Contractors, AEC, and Professional Services.

Scottsdale, Arizona, United States

• Parchment is an education technology company that provides credentialing services for learners, academic institutions, and employers. They specialize in turning credentials into opportunities.
• Responsible for $6.2M in revenue for strategic programs spanning multiple markets.
• Ongoing monitoring of product and partner performance, including NPS scores, achievement of SLAs, and fulfillment by out-of-network institutions.
• Prepared and presented executive level reports on project… Show more Parchment is an education technology company that provides credentialing services for learners, academic institutions, and employers. They specialize.
• Prepared and presented executive level reports on project status, risks, and opportunities.
• Partnered with the Sales and Marketing teams to help identify leads and pipeline.

Scottsdale, Arizona, United States

See description above for Associate Director of K12 Partnerships. Title and role slightly changed due to company restructure.

Scottsdale, Arizona, United States

• Managed professional organizations partnering with Parchment to enable transcript, license, GED, and other credential transfer between institutions.
• Led a project to evaluate pricing, implemented an increase, and launched new products into the market in November 2020.
• Provided white-glove support through implementation and onboarding of key accounts.
• Annual achievement of sales and growth quotas across 60 accounts and $3M in recuring revenue.
• Managed key partnerships for… Show more
• Managed key partnerships for High School Equivalency and Verification markets, including achieving annual revenue growth metrics, member satisfaction targets, process optimization, and realizing business objectives..

Scottsdale, Arizona

• Designed and managed a comprehensive and scalable process to ensure long term success of the Scan & Index Service (S&I) projects valued at over $275,000 impacting over 300,000 student records.
• Managed projects with a focus on planning, risk mitigation, vendor management, quality assurance, data auditing, client training, stakeholder communications, and reporting for monitoring and revenue recognition.
• Role expanded to include project management and implementation of Parchment… Show more
• Role expanded to include project management and implementation of Parchment Receive Professional/Workforce, Parchment Unified Inbox Partners, and Parchment HSE ETL (Extract, Transform, and Load).
• Completed in-person and online training for Sandler Sales Methodology. Technical systems used while at Parchment included but not limited to: Windows | Microsoft Office Suite | G Suite | Salesforce | Tableau | Slack |.

Tempe, Arizona

• meltmedia is an award-winning digital strategy, design, and development agency specializing in biotech, pharmaceutical, and healthcare business solutions.
• Acted as an account manager with a budget of over $250K for pharmaceutical client, Genentech.
• Responsible for the four custom-built applications that helped clients and vendors 1) with contact management and email messaging system for bulk promotional messages, 2) comply with government regulated CAN-SPAM laws.
• Responsible for the four custom-built applications that helped clients and vendors 1) with contact management and email messaging system for bulk promotional messages, 2) comply with government regulated CAN-SPAM laws.
• Completed 16 successful deployments on Amazon Web Services for all four applications spanning new features, maintenance enhancements, system upgrades, and bug fixes.
• Facilitated the collaboration of multiple teams including clients, vendors, agencies, and internal design & development teams.

Phoenix, Arizona Area

• Grand Canyon Education Inc is an educational service company that provides support services for higher education and Grand Canyon University is their primary partner. In July 2018, Grand Canyon University (GCU) and.
• Led a Project Management Office (PMO) across multiple departments where I focused on coaching and mentoring other Project Analysts with both technical and professional questions.
• Synthesized large amounts of information utilizing various tools to present digestible, comprehensive reports and trends.
• Used emotional intelligence to help project teams navigate high stress situations.
• Cultivated trust, cooperation, and commitment from both internal and external teams by providing sound, logic-driven solutions and advice on how to best support the business.
• Directed the team to stay focused on goals and initiatives of the department, the business, and the university.

Phoenix, Arizona Area

• Facilitated customer meetings to gather requirements, determine scope, timeline, and expected deliverables for curriculum-based multimedia projects.
• Utilized technical writing skills to create business requirements documents, use cases, acceptance test scripts, job aids, and other standard business process documents.
• Managed workload of 15 to 25 projects of varying complexity with project teams consisting of 4 to 30 stakeholders.
• Led 50 (46%) of the department’s completed… Show more
• Led 50 (46%) of the department’s completed projects in 2016 including:--- 14 custom GCU electronic textbooks which have a multi-million-dollar impact on the revenue for the business.--- Lab Safety Quiz and Waiver.
• Facilitated clear communication between individuals including designers, developers, database application specialist, curriculum developers, instructional designers, editors, management, and subject matter experts in.

Orlando, Florida Area

• CHEP is the largest provider of pallet and container pooling with over 200M pallets in 50 countries offering supply chain solutions. I worked for the pooled pallet customer service department.
• Primary point of contact and Subject Matter Expert in invoices, transaction management programs, logistical needs, credit processing, and account management.
• Used Lean Logistics & Siebel to track all customer interactions and loads sent out to nationwide customers.
• Solicited and… Show more CHEP is the largest provider of pallet and container pooling with over 200M pallets in 50 countries offering supply chain solutions. I worked for the pooled pallet customer service department.
• Solicited and educated 30+ customers per day regarding self-service options, saving my team up to 10 hours per week.
• Order Management of ~500K pallets for five Walmart Import Distribution Centers.

Tempe, AZ

• State Farm is a mutual company with 90+ years of experience insuring more cars and homes than any other insurer in the United States.
• Investigated, evaluated, negotiated, and successfully settled up to 20 auto claims per day across five states in the Auto Collision Claims Call Center.
• Communicated with witnesses, agents, other insurance companies, repair shops, contractors, medical providers, attorneys, and others in the course of conducting investigations.
• Achieved high… Show more State Farm is a mutual company with 90+ years of experience insuring more cars and homes than any other insurer in the United States.
• Achieved high rate of de-escalation for complaint calls throughout the auto collision claims processes.
• Selected by management to take the lead on facilitating new Notice Your Neighbor employee recognition program. Show less

Tolleson, AZ

• JBS is the world’s largest animal protein producer and second largest beef producer in the United States. I served in many roles over two states during my tenure with this company.
• Acting Sales Account Manager for 6 months - managing 30+ accounts with distributors, brokers, wholesalers, retailers, and manufacturers using Order Management and SAP. Including: Jetro, Pacific Food, and Kroger.
• Customer liaison for 25+ large-scale issue resolutions and $300K+ order coordination… Show more JBS is the world’s largest animal protein producer and second largest beef producer in the United States. I served in many.
• Customer liaison for 25+ large-scale issue resolutions and $300K+ order coordination activities per day.
• Created and managed in-house Excel reports to effectively track sales and inventory.
• Liaison between customers, sales, production, and operations for large-scale issue resolutions.

Tolleson, AZ

• Trained on, implemented, managed, audited, and maintained several Quality Management Tools and Systems.
• Analyzed complex data from root cause analysis, organized and presented results to upper management in functional way.
• Mentored 30+ management trainees into future leaders through Career Leadership Opportunity Training.
• Facilitated change management and continuous improvement processes saving the company ~$20K YOY.
• Partnered with upper management on annual strategic… Show more
• Partnered with upper management on annual strategic planning and goal setting opportunities for continuous improvement.

Cactus, TX

• Studied retention and development efforts to create comprehensive action plans improving facility turnover.
• Facilitated improved lines of communication between employees, supervisors, and executive managers.
• Assisted Human Resources with side projects including developing and implementing training and solving complex employee/management issues for a facility of over 3K employees.
• Performed 1K+ quality, confidential exit interviews to assess reasons behind high employee… Show more
• Performed 1K+ quality, confidential exit interviews to assess reasons behind high employee turnover rates, helping to reduce employee turnover by 10%. Show less

Cactus, TX

• Hired for this Supervisor-in-Training Program to learn plant procedures, policies, and principles.
• Developed, cultivated, and implemented comprehensive plant education for 3K employees.
• Learned the foundations of becoming a Total Quality Management Manager.
• Achieved Top 3 Project on 5S Auditing System from a group of 40 trainees which was adopted by 6 other facilities across the United States.Technical Systems used while at JBS included but not limited to: Windows |… Show.
• Achieved Top 3 Project on 5S Auditing System from a group of 40 trainees which was adopted by 6 other facilities across the United States.Technical Systems used while at JBS included but not limited to: Windows |.

The Woodlands, TX And Orlando, FL

• JCPenney's is an American department store chain that sells apparel, home furnishings, jewelry, and beauty products through its 667 stores across 49 U.S. states and Puerto Rico.
• Trained new associates on computers, customer service, and policies.
• Implemented problem management, safety awareness, and shrinkage prevention.
• Maintained register, re-stock, and inventory.
• Attained award-winning customer service skills.During my time at this company, I learned skills… Show more JCPenney's is an American department store chain that sells apparel, home furnishings, jewelry, and beauty.
• Attained award-winning customer service skills.During my time at this company, I learned skills in problem management, safety awareness, and shrinkage prevention, while maintaining registers and restocking.

College Station, TX

• This is a laboratory providing research-based analysis and non-biased recommendations for agronomic and non-agronomic soil, plant tissue, forage nutritive, and non-drinking water for commercial, residential, and.
• Executed complex lab procedures to gather data.
• Interacted with diverse customer base.
• Extensively used multiple invoicing and data entry systems.
• Trained new student workers.I worked in the office managing invoicing and data entry… Show more This is a laboratory providing research-based analysis and non-biased recommendations for agronomic and non-agronomic.
• Trained new student workers.I worked in the office managing invoicing and data entry for hundreds of customers every week. I also worked in the lab executing complex procedures in order to provide results for.

Conroe, TX

• This was a family-owned business that provided web design, database implementation, and training.
• Utilized creative skills through website planning, design, and development.
• Translated customer demands into operational products.
• Applied knowledge of Dreamweaver, Fireworks, and Photoshop.I acted as a design consultant for website construction, where I was able to utilize my creative skills to create wireframes and mockups in Dreamweaver.
• Applied knowledge of Dreamweaver, Fireworks, and Photoshop.I acted as a design consultant for website construction, where I was able to utilize my creative skills to create wireframes and mockups in Dreamweaver.

Orlando, FL

• This was a family-owned business for janitorial and construction cleaning in the Orlando metropolitan area.
• Managed jobsite and employee training.
• Assisted with office management.This job allowed me to start developing an exceptional work ethic by experiencing firsthand the impact that someone not showing up or not doing a good job can have on a business. I was.
• Assisted with office management.This job allowed me to start developing an exceptional work ethic by experiencing firsthand the impact that someone not showing up or not doing a good job can have on a business. I was.

Bachelors Of Science, Agricultural Leadership & Development

Activities and Societies: AgForLife Student Association (AFLSA); Agriculture Future America (AFA) Study Abroad in Angers, France June 2008.

Education record