Alwyn Fitzgerald's Location
Belfast, Northern Ireland, United Kingdom, United Kingdom
Alwyn Fitzgerald's Contact Details
Alwyn Fitzgerald work email
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Alwyn Fitzgerald personal email
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About Alwyn Fitzgerald
Sales transformation, people development, and 'changing the norm' are my passions. Creative, a team player and strategic, I am passionate about my team, supporting them to drive results through clear direction & goals, measurement and continuous improvement.
Alwyn Fitzgerald's Current Company Details
Capatana Logistics Ltd
Customer focused commercial leader in hospitality. Passionate about team development and creating memorable guest experiences.
Alwyn Fitzgerald Work Experience Details
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Onsite ManagerCapatana Logistics Ltd Jan 2024 - PresentNorthern Ireland, United KingdomAs the Onsite Manager, I am responsible for overseeing operations at one of our two logistics sites. My key responsibilities include recruiting and onboarding qualified personnel to meet staffing requirements, developing and managing schedules for a fleet of 100 drivers to ensure timely and efficient deliveries, and overseeing fleet management to optimize vehicle performance and maintenance. Through effective communication and strategic planning, I ensure seamless operations and high levels of service excellence across our logistics network.
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General ManagerClockwise Offices Aug 2023 - Dec 2023Bromley, England, United Kingdom -
Area General ManagerX+Why Mar 2022 - Jun 2022Birmingham, England, United KingdomCommercial/P&L responsibility for the opening of the first centre outside London opening in May 2022 with 30% pre-sold occupancy. Building a strong operational team with a priority on planet, people and profits. -
General Manager, ManchesterIndustrious Jun 2021 - Mar 2022Manchester, England, United KingdomOperations excellence of the existing centre at Windmill Green as well as opening the latest centre at St Peter’s Square.Increasing member engagement through thoughtful and consistent programming, elevated hospitality and a quality product. -
General Manager, SingaporeArcc Spaces Jan 2020 - Oct 2020SingaporeAccountability for the full P&L of 3 existing premium serviced offices as well as projectmanagement of the opening of the Asia Flagship at One Marina Boulevard.A leadership role I drove profitability through product improvement and development of the operations and sales teams as well as Lead Generation in conjunction with the marketing team.My role was also developing partnerships and collaborations with industry bodies tomaximise exposure and drive demand. -
Head Of Sales, AsiaArcc Spaces Oct 2018 - Jan 2020SingaporeResponsible for total revenue of 22 premium serviced offices with a total of over 6,000workstations. Working with country leads to project manage new developments from conception,creating the investment model, budgeting and board approval through to launch.A commercial role I managed a remote Inside Sales team, driving leads and new business from ourchannels.My role was also implementing processes and procedures within the sales function, changing thefocus to a more profit orientated mindset.
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General ManagerOakwood Studios Singapore Jan 2017 - Sep 2018Central SingaporeOpening the first Oakwood Studios, which is aimed at the ‘Millennial Mindset’, responsible for all aspects of operations at the property, to day-to-day staff management and guest satisfaction. I am an ambassador for the brand and the property, growing awareness through engagement with online vloggers and influencers, social media, and the traditional media. Providing leadership and strategic planning to all departments in support of our service culture, maximizing operations and guest satisfaction. Growth and management of the Retail Programme and continuous development of the Oakwood Studios Singapore app.
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Regional Director Of Sales, Asia PacificOakwood Asia Pacific Apr 2014 - Jan 2017SingaporeDriving the sales strategy for the 33 Asia Pacific Oakwood properties, implementing sales initiatives, setting sales processes and the roll out of sales tools. Supporting Revenue and Marketing in reviewing the performance of all 28 properties to ensure the sales teams are targeting the right customers, driving the right rates and maximising occupancy. I manage a sales resource in Singapore and India, who are responsible for all market segments, with both a short and long stay focus. -
Director, Regional Sales, Southeast AsiaIntercontinental Hotels Group Mar 2012 - Mar 2014SingaporeManaging a senior sales team focusing on all segments with a team target in excess of USD$50million. Added an additional Key Account Manager to the team in February 2014. Supporting the Commercial function with rollout of global sales initiatives to the SEA hotels. -
Account Director, Global Sales SingaporeMarriott International Oct 2010 - Mar 2012SingaporeManaging a number of corporates on behalf of the Asia Pacific Hotels, TMCs, MICE intermediaries and Wholesale. -
Volunteer Events ConsultantNspcc Jul 2009 - May 2010Liaison with potential venues to secure dates and discounted ratesCompilation of invitations and programmes for eventsManaging ticket allocationReviewed events to secure continual support and effectiveness -
Product Manager - E-SalesHilton Hotels & Resorts Apr 2008 - Jul 2009United KingdomPart of a global design team responsible for designing and implementing e-Sales tools within the hotels outside of the US Key Achievements Completion of enhancements recommendation document to allow deployment of e-Events (online booking tool) into International hotelsCreation of International customer personas for inclusion in global e-Sales strategyCompletion of UK pilot of e-EventsSuccessful deployment of e-Events into UK hotelsCompletion of roll out plan for global hotels. -
Project Manager - Onq Sales & EventsHilton Hotels & Resorts Jul 2006 - Apr 2008United KingdomPart of global design team responsible for designing a Sales & Events and Account Management system for Hilton Hotels.Key AchievementsWorked as part of the OnQ Sales and Events project team with Accenture in re-defining and reviewing OnQ SE strategic direction. Business process analysis across the Enterprise, compiling and reviewing user requirements, developing business and performance requirements, making recommendations on best practice and resolution or escalation of related business issues.Primary ownership of Pricing workstream, working with Global Senior Revenue Team to devise new pricing structure for Meetings and Groups onlineSupporting vision versus ‘Out of Box’ functionality of Microsoft CRM Presentation and validation of solution with Hilton Senior Sales CouncilPrimary ownership of Accounts & Contacts workstream, to ensure all Global business requirements are addressed, together with input into the other workstreamsCompletion of Gap and process analysis with support of Business Analyst.Led sub-user committee groups to ensure direction of the project and the deliverables met with the business requirements.
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Account Director - GlobalHilton Hotels & Resorts May 2004 - Jul 2006Account management of 8 global companies on behalf of Hilton International with a value of approx £9.5m – American Express, Accenture, Cisco Systems, Deutsche Bank, Ernst & Young, Ford Motor Company, JP Morgan Chase, Morgan Stanley and Quintiles.
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Account Director - Business Travel PartnersHilton Hotels & Resorts Jul 2002 - May 2004Account management of 16 of the key UK Business Travel Agents on behalf of Hilton International with a value of approx £14m including Rosenbluth, TQ3 and Reed & Mackay.
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Business Travel Sales ManagerHilton London Metropole Sep 2000 - Jul 2002Managing the relationships between the key Business Travel Agents and the Hilton Hotel portfolio in London (at that time 18 hotels), focusing on education and driving need period campaigns and initiatives -
Regional Sales ExecutiveHilton Belfast, Hilton Hotels Dec 1998 - Sep 2000Account management of key UK, European and US Business Travel agents on behalf of the 13 London propertiesKey Achievements Hilton UK & Ireland Sales Manager of the Year Award 2001Strategic support of existing preferred agreementsImplemented successful tactical GDS and direct mail promotionsOrganised London wide fam trips in conjunction with the Hilton ISC teams.Increased Agency Production into the Hilton London Metropole by 67%; Business development due to new opening and account management of 60 corporate clients for the 3 Ireland propertiesKey Achievements Joined the hotel 3 months after opening and grew account base from 25 - 60 key corporate clientsIntegration of sales from Hilton Templepatrick following acquisition of Stakis Hotels
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Business Development ManagerStormont Hotel Jan 1998 - Dec 1998Management of Sales and C&E Sales teams and account management of 45 key corporate clientsKey Achievements Yield management of conference diary to maximise use of all 16 function roomsOrganised special promotions/events - Wedding Fairs, Weekend Breaks -
Conference & Banqueting Sales ExecutiveEuropa Hotel Apr 1997 - Dec 1997Part of the re-active C&E sales team at the hotel selling 18 meeting rooms including the largest ballroom in Belfast x 800 pax.
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Event PlannerProject Planning International Feb 1991 - Apr 1997Event Managment of high profile events, including government investment forums and US presidential visits to logistics for the BAFTA awards.
Alwyn Fitzgerald Skills
Account Management
Product Management
Hospitality Industry
International Sales
Hotels
Event Management
Conferences
Negotiation
Sales Management
Business Development
Business Strategy
Business Travel
Hospitality
Management
Sales
Strategic Planning
Tourism
Marketing Strategy
Revenue Analysis
Hotel Management
Hospitality Management
Yield Management
Pre Opening
Marketing
Social Media
Social Media Marketing
Serviced Apartments
General Management
Brand
Brand Development
Team Leadership
Strategy
Operations Management
People Development
Strategic Human Resource Planning
Training And Development
Trainer
Key Account Development
Revenue And Profit Growth
Creative Problem Solving
Challenging Assumptions
International Mobility
Product Launch
Leadership
Opening Hotels
Extended Stay
Corporate Housing
Frequently Asked Questions about Alwyn Fitzgerald
What company does Alwyn Fitzgerald work for?
Alwyn Fitzgerald works for Capatana Logistics Ltd
What is Alwyn Fitzgerald's role at the current company?
Alwyn Fitzgerald's current role is Customer focused commercial leader in hospitality. Passionate about team development and creating memorable guest experiences..
What is Alwyn Fitzgerald's email address?
Alwyn Fitzgerald's email address is al****@****net.com
What are some of Alwyn Fitzgerald's interests?
Alwyn Fitzgerald has interest in Professional Networking, International Travel, Children, Cycling, Strategic Planning, Usability Research, Gourmet Cooking And Skiing.
What skills is Alwyn Fitzgerald known for?
Alwyn Fitzgerald has skills like Account Management, Product Management, Hospitality Industry, International Sales, Hotels, Event Management, Conferences, Negotiation, Sales Management, Business Development, Business Strategy, Business Travel.
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